Yes you have. Thank you. I will play.
There is a thing that bothers me. while playing (amatic)slots in the mobile casinos of polder and casino2, you get automatically logged off after i think about 15 to 30 minutes. Maybe it is the casino itself that doesnt recognise activity if you play a slot and logs player out due to inactivity.
At other casinos i never have this problem. The thing about this that really frustrates me, (and the reason i just cant let it go) is that it alwasy seems to happen when im losing. I dont meen gradually losing, but a free fall of my bank roll.
And typical emotionally driven gambler as i am, the more i lose, the longer i play that machine and the more difficult it is to stop and just login again and reload. You know the machines might forget what they just took from me, so leaving is not an option.
The problem is probably this: the mobile casino opens the videoslot in a new page, but shows it on the same pagen. That way no activity is measured, but player cant switch between pages to refresh or just click on something and gets logged off. So i think this is something that should be not that hard to fix.
You dont need to defend the legitimicy (is that a word?) Of the casino; that isnt under attack.
Thanks again for the valuable feedback. I'm aware of the logout issue on mobile when playing Amatic. Our casino system logs you out after 15 minutes of inactivity. When you are playing a game the system believes you have turned inactive if you are playing for +/- 15 minutes and logs you out. This only occurs on the mobile games.
We have created a workaround but that's not really user-friendly. Basically when you leave a game after 15 minutes the redirect to the homepage will log you in again. However this is done by opening a new tab. Unfortunately this "pop-up" is blocked by the majority of the browsers. If you allow the browser and our site to open a new window you won't have this issue.
Nevertheless our aim is to create casinos which are user-friendly. Therefore we will focus on this issue during the first days of 2016.
I shall update you personally when the issue is resolved.