King Billy Casino Support and Complaints Thread

His Majesty King Billy rules his Kingdom with grace and wisdom. How does he achieve this? By listening carefully to each and every one of his loyal Citizens! Let’s talk!

King Billy Casino is like no ordinary casino. Located in the land of King Billy where the maidens are fair, the trees are fruitful and the slots are numerous, King Billy is offering to every Citizen a unique playing experience! What else is he offering? A chance to move quickly up the royal ladder and become a Baron, a Duke, a Prince and finally a King himself sitting right next to King Billy! Let’s play! Long live the Kingdom! Long Live King Billy!

Hi KING BILLY CASINO,

Welcome on board. We are glad you have joined our forum. 

Hi King Billy Casino,

Welcome to LCB forum!

Welcome to the forum 

Welcome to LCB:) Thanks for being available to assist our members.

Hi to all members of the forum! My name is Olivia and I am a new representative of King Billy Casino. I will keep in touch with players, affiliates and react rapidly to all requests, feedback, queries etc. with a great pleasure. Hope that I will be helpful and welcomed.

I feel lucky that my career started in Gambling where everything is full of fun and complexity at the same time. The sphere seemed to me as unknown world, I am about to explore:). I joined the best team of King Billy Casino when they were about to launch the project. Again, lucky for me. So I started with Customer Support that gave me a huge background in Gambling and CRM. I am grateful for everything position gave me, especially, I improved my communication skills and established friendly relationships with our players. Later on, with a great experience I’ve got, I felt like I was ready to go on with another side of Casino management - Affiliate Marketing. It is very responsible mission, to get the most trustful affiliates to work with us and create a good image of casino. Now, I am doing my best to learn as much as I can and implement my knowledge at full scale.

Long live the Kingdom! Long Live King Billy!

Hi Olivia, welcome to LCB forum! 

Welcome to LCB forum Olivia! Thank you for being available to assist our members! 

Thank you It is great to be here! 

Thanks a lot for signing up Olivia. 

Welcome Olivia 

Welcome to LCB forum, Olivia!

Welcome Olivia, it's good to have you around. 

Hey, have some trouble with your casino. In the end of summer I started playing here. I had won after my first deposit - 600 EUR, then right after this I had another win. But the casino decided that it was enough for me, so they locked my account and why??? Because i won again.. I had a chat and what they told me was they could close any account they wanted without any explanation… I am really shocked about this...How can you do this to the player????

Sorry to hear about it, CaptainAmerica. 

We're going to notify the casino. Could you please private message me your casino username?