Jason not sure if you are still our rep, but I am hoping so! I used to deposit frequently with VCO, took a little break and then decided today to make a deposit both there and at OH.
I have no idea what happened in that period of six months or so, but your reps are seriously not helpful and your websites are giving misleading information. I am kept waiting for upwards of 20 minutes just to get a simple response (website for MST). I also tried to use PEARLS75 twice (which your website clearly states can be used twice per day) only to be told 'sorry, it's only once'. When I asked why the website said differently, I was flat out ignored. Both VCO and OH state that I should get a $25 free chip for my first MST deposit, but the rep did not want to credit me one for my OH deposit today. Nowhere does it say that this is not casino specific. You all should really update your website. I used to enjoy playing there, but your reps and the misleading information on your website gave me a headache today.
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