Liberty Slots, Lincoln Casino, PlayCroco Support and Complaints Thread

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Dylan69
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  • Dylan69
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  • Hello,

    I am Dylan, I represent Liberty Slots Casino and Lincoln Casino.

    Liberty Slots and Lincoln Casino offers you over 150 games with great graphics and an excellent payout rate.
    We pride ourselves in offering you the best online casino entertainment along with reliable service.

    We here at Liberty Slots and Lincoln Casino would like to hear your questions, issues and comments in efforts to serve you better.
    Submit your post here, we will assist you momentarily.

    Updated 29th April 2020: PlayCroco added to LCB list

  • Hi  Dylan69
      First i would like to say, welcome to the forum. Second i would like to give a comment about the daily free roll.  I do not like the fact that a change was made to the starting balance. It was already very difficult to win without starting you out with a $20 balance. 
      I would also like to add that i like your slots, especially Dr. Love and i am considering depositing more in the near future. Would also be nice if you could add a few more free rolls  grin.

  • Hi Dylan welcome to LCB!  I'm very glad that we finally have a rep on board for Lincoln and Liberty, they have become my favorite places to deposit lately.  I posted just yesterday here about your deposit bonuses for even a $5 paste and pay deposit.  I think that's amazing!  But I'm with Rena, I think the tourney starting balances should be a little higher.

  • Hi Dylan,

    Welcome to the forum  smiley

  • Hello,

    Thank you for your warm welcome. I look forward to assisting you.

    I am happy know you enjoy our games. I know many like our free rolls, we try to make them as fair as possible so all players can have a solid chance at winning.

    I can however look into the possibility of having 1 or 2 other free rolls added to the tournament lobby. I can’t make any promises just yet.

    Regards,
    Dylan

  • Welcome Dylan69 you have joined a great team.
    I like the fact you are willing to open up the communication between casinos and their players.
    The only  thing I have to comment on is to say thank you for the freerolls, when times are lean we can still play and enjoy it.
    I have loved your games from day 1 and look forward to the new ones coming out.
    Have a great day.

    imakin1

  • Hi Dylan,

    Welcome to the forum. smiley

    I play a lot at both Lincoln and Liberty.

    Would you kindly look into something for me?  I am not able to use the Paste and Play option at Liberty even though I had been told in the past it was a viable option for me.  It is available in my Lincoln acct which is odd.

    I will send you a PM with my info.

    Thanks!!

  • Hi Dyland and welcome!  Glad to have you here for us all.

  • Welcome to our lovely forum!

  • Hi Dylan,  I want to start by saying that your CS reps are 99% of the time wonderful.  I would rank you all in top 4 for support.

    Last night I spoke w/ Dean and he told me that I would be eligible for a comp chip on my next deposit.  So I deposited today, played the money$ and when I was finished, contacted support.  Roshema told me that I was not eligible at the time. 

    From my experience, Dean is a pretty good rep, extremely friendly as well as knowledgeable about the T&C at Lincoln and Liberty.

    Just wondering what happened and who I got the misinformation from.  I really enjoy your casinos, and this is literally the first problem I've had in years of playing at them.

    Liberty acct# LS0988220505

  • Hello,

    Thank you for playing at Liberty Slots. We truly appreciate your kind words and are happy that your experience with us so far has been great.

    I looked into this issue for you and the issue has been resolved. A comp has been credited to your account.

    Kindest Regards,

    Dylan

  • Dylan that is so great.  Thanks so much, I really love your casinos and your reps, I actually had a spin last night betting a quarter that landed me $325!!!!!!!!!!!!!!  Go play at Liberty or Lincoln, you guys can see the awesome support!

  • Hi.  Really glad to see this forum. I started playing the free tournaments at Liberty about year ago or so and deposit every so often and play slots.  Well since I have come to like the casino and was a loyal Go Casino member back before they closed (5 year member daily depositer), you guys have the same games. 
    Some good news is that last night i deposited and was down about 200.00 and decided to raise my bet and lo and behold,,,,, well lets just say i cashed out for a little over 11,000.00  Very exciting.
    Now my question is, one thing that is disappointing is the withdraw method. Since this being the first time, a little concerning that the only to maximize the amount I can withdraw at one time, is to use the courier check.  Is that a certified bank draft and not a personal casino check, right? My concern is that my bank will hold it for 10 days or until it clears.  So since i can only withdraw 3000.00 week for 3 weeks and the last being a 2000.00 withdraw, each time I have to wait 10 days once i recieve it. 
    Is there a better option?  And sorry to bombard you with questions. lol  Very excited and found thiis forum. 

    kim

  • Dear Kim,

    I am happy to know you enjoy playing at Liberty Slots.

    Congratulations on your win!

    Kim there may be other options, however I would have to take a look at your account. Can you please provide me with your account number so I take a look for you.

    I await you response.

    Kindest regards,

    Dylan

  • Hi Dylan and thanks for responding.  My acct is Username is LS0676936058 And thanks so much. I am excited as well.  Thats a drop in the bucket compared to the losses over the last 7 or so years. However,  Liberty Slots and I have started off on a great foot!  I did lose quite a bit first. but this sooo makes up for it. lol

    thanks and very nice to meet you.

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