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Do I understand good that you close the complain in favor of 1RedCasino??? 

If that's the situation then you're entire website is a scam!

Hello michael86,

We understand your frustration and want to assure you that LCB never resolves complaints "in favor" of either the casino or the player. Our role is strictly neutral, we mediate between both parties and present all information provided to us as transparently as possible.

As mentioned earlier, we have already reached out to the casino representative requesting the specific details you outlined (full gameplay and transaction logs, proof of refund, and a documented reason for account closure). Unfortunately, despite follow-ups, we have not received any further response from them.

Without additional feedback or evidence from the casino’s side, we are limited in what we can do to move the complaint forward. However, if we receive any new information or documentation from the casino, we will immediately reopen the complaint and update you.

Please know that our goal is always to assist our members to the best of our ability, but we are dependent on the cooperation of the casino for further action.

Thank you for your understanding.

I even have print screens of my balance, widrawal, everything! I'm telling you they setted me up in purpose to don't pay me out! How I can give 1 star review for this scam casino?? I see I don't have options to review this scam casino!

I want to ask you something here so all people can see,why 1redcasino care about a review on Trustpilot platform and they answered quickly but with a false statement of course, and why they don't answer here towards you're team pressure? If they don't care about they're position here you're supervisor should mark them as scam or lower they're casino rank to scam level!

This should be fair enough.

Hello,did the casino representants answered to you? They refuse to answer at my requests from november last year. They blocked all my attempts to contact them and ask my real balance. 

What is you're opinion about this casino? Why they scam clients? 

One more question...do you know that this casino currently doesn't have any valid license? 

Hello michael86,

As mentioned before, we have reached out to the casino representatives multiple times, but unfortunately, they have not responded to our requests. Without their cooperation, we are unable to move this complaint forward, as we must rely on information and documentation from both parties.

We completely understand your frustration, but please note that our role is limited to mediation, and we cannot enforce actions on the casino.

Should the casino decide to provide feedback in the future, we will gladly reopen the complaint and update you immediately.

We’ll now consider this matter closed on our side unless the casino provides a response.

Thank you for your understanding.

If they refuse collaboration you're forum should mark them as not reliable,scam or against players. If you're forum repetately contacted the casino and the casino failed to answer means they have something to hide or they are scammers! Why you're department doesn't Mark this as a non reliable casino or scam? 

Hello michael86, 

This means they do not collaborate with third parties in handling player complaints.

We understand your frustration, but many factors are taken into account before adding a casino to a warning.

This is the best example! And look at casino guru forum as well as ask gamblers platform. They are legit . 

Could you please link the section of review for 1RedCasino on this website?  I find here everything confusing,Feels like a website from the Early 2000' s

Hello michael86,

LCB is an independent directory, with our own standards and community focus. We don’t concern ourselves with how other platforms work. If LCB doesn’t meet your preferences, visiting is entirely optional.

You simply don't respond to my question...this entire conversation is seen by thousands of people, please share the link to 1RedCasino review and complaints section . Thank you 

Man this is the direct casino support section your post is just further back like everyone else’s that’s how threads work, you’re not the only one with a complaint here and 1red isn’t the only casino listed on lcb there are loads of brands and complaints. if that bothers you then maybe this isn’t the place for you. Everyone here has issues and they don’t spam cause repeating the same thing over and over wont magically change the outcome. You have issue with the casino not lcb, go and spam them.

This is a scam platform!

Hello michael86,

You are banned until further notice. Your behavior is unacceptable and will not be tolerated. Your presence is no longer welcome here.

Have a nice day