LuckyStar.io Casino| Space Lilly

Im not aware of it because it ALWAYS GETS ADDED AT THE START! Its not my place to have to know how your system works, my bonuses are always added when i deposit. Your staff member told me today that they would be added once it was back up and running. They didnt say anything about not playing... clearly. Otherwise i wouldnt have played. Im sure youre able to add my spins because your chat operator Alysha told me that they have been "adding them all day for people".

There wont be any new deposits coming until i at least get most of what i paid for i can assure you that.

Garethk1979

I got my back. But after the deposit, and bought coupons on the LCB forum. I always received everything. I do not understand how you can get more bonuses. Is it even possible?

If you read what I wrote then you would find out that as soon as I'd deposited the live chat member told me the system was down and they couldn't add my weekly bonus. He said they would add it later once the system was working and inform me by email.

It is necessary to wait, once I waited for my bonus seven days, there were also problems. But still waited. I hope everything will be solved positively. It happens. Not often, and it's good.

Greetings... Any chance as I've been extremely loyal to L.Star & S.Lilly...  For my S.Lilly account -''-...  Could u please credit me with a 'Once-off, Special, Courtesy, Pity' bonus... Of either $5-, or 30-40 spins on Fruitzen, or Farmville 1 or 2...?   Please?     Gmail for accounts 'jesssmall75@gmail.com'.   Thankyou

We're going to notify the casino rep. Let's see what he has to say.

If they give to one they have to give to all

Hello Jesssmall75,

For any extra Bonuses, aside the regular ones we run, you can always ask our Support Agents on chat.
They have a set of rules and parameters, but if anything is possible, they will be more than happy to add it!

Cheers!

hi id like to complain abput luckystar.io 

refused to give me the exclusive 120 free spins from sign up from lcb link.

also refused to apply my 10% cash back on my first 3 bitcoin deposits.

I'm going to be changing my genorus rating and review. first impressions are not always lasting.

Sorry to hear that. Could you please private message me your casino username so we can get in touch with them and see what the issue is? 

Hello.

I must admit I really don't understand what is it you want friend...

You have 2 deposits.

First deposit was fine and you claimed welcome cashback on that deposit. Free Spins come with Matching welome. There are no spins with Cashback welcome.

Second deposit of yours was smaller than minimum. We went above and beyond our responsabilities and rounded it up to minimum deposit amount and manually credit it to your account. Furthermore, we added some wager-free Free Spins after that deposit as well. On the house....

Once again, I really strugle to see what is it you are complaining about.

Kindest Regards,

LUCKYSTAR CASINO

actually have 3 deposits admittedly one was 8 dollars still a deposit none the less.

I followed the lcb link when signing up. should be received attempted to claim my 120 exclusive lcb spins in cashier code LUCKY120LCB. was denied and a dismal 10 free spins applied in Lew. which is just blatantly ripping patrons off and devaluing lcb.orgs exclusives.

also the bitcoin deposits I made were more trouble then anything else having to chase up support and accounts even though showing 8 or more confirmations on block chain. that happened on all three bitcoin deposits.

I'll copy nd paste there correspondence

Subject: LUCKY STAR - Follow Up!

Support LuckyStar on September 7, 2018 at 11:56pm wrote:

Dear Luke,

We just wanted to inform you that we have manually credited your account with 28 $ for your "stuck" BTC transaction.

We sincerely apologize for any inconveniences this may have caused you, as the system didn't finish the transaction automatically.

Should you need any further assistance, we are here to help!
 
Kind regards,

LUCKY STAR Customer Support

that was the first deposit so because it was manually added by support they denied me the lcb exclusive 120 spins

We went above and beyond our responsabilities and rounded it up to minimum deposit amount and manually credit it to your account

that is  complete b.s, nothing was rounded up in fact every one of the btc deposits were $1.2 short of what was sent I gave you the benefit of the doubt involved with sourcing the current exchange rate with btc to dollar. but there is no way yes rounded anything up. 7.8 dollars was when I rattled the end of my btc wallet and 6.8 was creditedn(from memory after having to get support involved again to find it and apply it.) basically I should receive my lcb 120 spins. 

It's a shame because it's a nice layout and good range of games and providers. 

might I add that this is the response from support. 

Unfortunately, that code is a Welcome bonus.

yes no s#%t I'd like my welcome bonuse.  Unfortunately, that code is a Welcome bonus. is such a piss poor excuse not to honour the lcb exclusive when I've only made 2 deposits as stated above by the casino. so I'd say I've just joined made two qualifying deposits so a welcome bonus should be in order. 

luckystar.io I'm new member so why not welcome me as a new member by honoring your welcome bonus? honestly Unfortunately, that code is a Welcome bonus. just is a piece of crap answer. Unfortunately, that code is a Welcome bonus.

Unfortunately, that code is a Welcome bonus.

Unfortunately, that code is a Welcome bonus.

Unfortunately, that code is a Welcome bonus.

Unfortunately, that code is a Welcome bonus.

Unfortunately, that casino luckystar.io is a joke and doesn't honour welcome bonuses. don't waste your time with this casino they aren't fair and don't care.