CLOSED: MaxCazino Support and Complaints Thread

Hi guys!

We are very happy to join your friendly community! We represent our fresh casino product MaxCazino.com that was launched several months ago. MaxCazino is an online casino with 3,000+ games including slots, poker, blackjack, baccarat, roulette and a wide range of table games and live games. 

To our players we offer:

• 24/7 customer support
• Generous welcome package up to 1000€ or 5 BTC + 300 free spins over the first 3 deposits
• Weekly promotions, such as 69 free spin Tuesday, 31 free spin Thursday and Friday Reload Bonus
• Our one of a kind loyalty program, MaxCazino VIP Highway which will take you around the world with great bonuses and prizes!

We invite you to try it out and leave us honest feedback. Feel free to send us your questions, requests and comments at suppport@maxcazino.com. We will treat them with the highest priority!

Edited by Moderator KingNemo: 28th January 2022 - MaxCazino is CLOSED

Welcome on board, maxcazino rep.

Thanks for your great intro and for signing up. 

Welcome to LCB! We're glad to have you here! :)

Welcome to our forum! 

Glad to have you 

Welcome to LCB forum! 

Hi maxcazino rep and welcome to LCB.. 

Welcome to LCB forum MaxCazino Representative! Thanks for being here for all our members! 

Hello MaxCazino Representative, we are happy to have you here! Welcome to LCB 

Welcome to LCB 

Welcome to the LCB forum! 

Welcome, nice to have you here  

I made a deposit with ecopayz but the withdrawal to it is not available only to a bank account. I don't want a payment to the bank as it is very long. Help to get my winnings in ecopays. In the chat, they do not give a link to the point of the rules that says that the withdrawal is possible only to a bank account. If I knew that, I would never have played for them. My nickname is kadrus2002

that, I studied the reviews about them. And there are a lot of complaints about delays in payments and very long ones, and these players write that the casino does not have regulations on the terms of payments. If this is not the case, I ask the representative to provide information on the payment terms in this topic. And also are there any restrictions in the rules of your casino for the first withdrawal methods namely that the withdrawal can only be made to a bank account

After a few hours of scenic finally got to put the withdrawal of my winnings. It turned out that you need to go to some special link)

Thank you for your feedback, иван иванов. I am very sorry that you had to experience some issues while trying to withdraw your winnings. Could you please let me know if everything has been solved for you and if you need any more assistance or help? Thank you!

Best,
MaxCazino team

Yesterday I couldn't create a payment for a very long time. But I still managed it. Tell me what are the terms of your casino withdrawal to ecopays? And does financial services work on weekends?

Help me I can't find information about this

All brought out thank you very much. All the negative reviews were not very justified

Hi,

So the withdrawal using EcoPayz is the same as for other payment methods. The player has to go to the Payments section and choose the withdrawal method. Did this work for you or you had problems with finding EcoPayz in the list of withdrawal methods? If it didn't show there for some reasons, then I will request our guys to double check everything. Once again, I am very sorry that you had problems witdrawing your winnings.