MondCasino, Thor Casino, Art Casino, Betroom24 Casino, CasinoStars Support and Complaints Thread

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Last post made 11 months ago by MelissaN
mondcasino
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  • mondcasino
  • North Macedonia Casino Rep 1
  • last active 1 year ago

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  • Hi LCB members,

    My name is Matic and I will be with you on behalf of MondCasino for any queries, questions, proposals, ideas you might have about our casino.

    Get onboard. Find your favourite slot among +50 world best game providers, near 5000 slot games in total, best live casino options.

    And YES, usage of VPN is allowed for all players, next to it, there is no KYC requested for crypto lovers (no KYC if you deposit/withdraw with crypto only).

    To the Moon!

    Matic
    Mondcasino Team

     

    Updated 2nd Sept 2022: Thor Casino added to LCB 

    Updated 19th Oct 2022: Art Casino added to LCB

    Updated 20th Oct 2023: Betroom24 added to this support topic. Betroom24 previous support topic HERE

    Updated 27th May 2024: CasinoStars added to LCB

    4.3/ 5

    Rated:

    5/ 5

  • Welcome on board Matic. Thanks very much for signing up. heart

  • Welcome to the LCB community Matic. Nice to know you are here to assist us. thumbs_up

  • Welcome to LCB Forums Matic!! thumbs_up

  • Welcome to the LCB forum, Matic! Thank you for being available to assist our members! smiley

  • Welcome to LCB! Hope you'll have a great time with us and our members! smiley

  • Welcome to the LCB forum, Matic! smiley

  • Welcome to the LCB forum, Matic. Nice to have you here smiley

  • Hi Matic, welcome to the LCB community! thumbs_up

  • Hi Matic,

    Welcome to LCBsmiley

  • Welcome to LCB, Matic! thumbs_up

  • Welcome to the LCB forumsmiley

  • Hi Matic! Welcome to our forum, glad to have you here! 

  • Hi Matic,

    Welcome to LCB :)

  • Hy there

     

    I dont have find an direct Support Thread so i post it here:)

     

    Yesterday i had won 800€ with the second Bonus and has Withdraw it..

     

    Today in the morning shocked!!!400€ left and 400€ DELETE because this Casino have MAX winning with DEPOSIT BONUSES!!!

     

    Support means read the Rules but i dont know 1 Casino with capped deposit winnings..

    Now to my Problem;)They have cancel my Withdraw and dont send the 400€ i have to wait again.

     

    They say my Withdraw will be send soon

    I hope it will be transfer it today and not in 454 Days

  • Hi Fabi84,

    Please private message me your casino username so we can notify the casino rep. 

  • DONE!

     

    THX TO MOND CASINO:)

  • Fabi84 wrote

    DONE!

     

    THX TO MOND CASINO:)

    So the problem has been sorted? 

  • Dear LCB'ers!!

    I'm MematoGroup, your new Casino Representative for this forum thread! thumbs_up

    Absolutely thrilled to represent the following brands: Betroom24 Casino, MondCasino, ThorCasino, ArtCasino

    I'll be here to assist you with any questions or concerns. I'm excited to be part of your casino adventure through LCB.org and ensure your experience is nothing short of amazing.

    Please feel free to reach out with your inquiries or potential complaints, and I'll be here to assist you promptly. Your satisfaction is my top priority, and I look forward to being a part of your gaming journey!

    Cheers! i_love_lcb

    Rated:

    5/ 5

    5/ 5

    5/ 5

    5/ 5

  • Hello MematoGroup,

    Thanks for signing up, glad to have you here wink

  • Welcome to our forum. Thanks for signing up. heart

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