This is a group that had many issues in past ( some of their casinos were part of the problematic TopGames Casino group, e.g. RichCasino. ).
For the record, We have been working closely with this group in order to significantly improve their Terms and Conditions, reduce the withdrawal times and increase the withdrawal limits. The terms got improved but there are still some somewhat problematic rules and their interpretation that we would like to see gone.
They used to have really low withdrawal limits of $500/week, which is now increased to $4,000/week. They still have the pending time of 48hrs which is not great but not uncommon. The good thing is they are open to talk about further improvements.
This is why we decided to place them on probation and invite LCB'ers to pass their own judgment and let us know about any issues or complaints and things that still need to improve. Also any positive feedback is also welcomed.
They assured us that any potential complaints will be sorted in a timely fashion and there is a dedicated Rep that will be addressing all concerns.
The usual probational period lasts 3-6 months depending on the history of the brand(s). In their case and having in mind the magnitude of their group and seriousness of past issues it will be for the period of 6 months.
Vive Mon Casino
We invite our all our membership to ask questions, dissect their rules, send their proposals and find what they deem good, bad, mediocre etc.
This does not mean we are recommending them yet, it means we want to give them a fair chance to sort things out and see how the LCB community feels about them.
So fire away!