Oshi Bitcoin Casino Support and Complaint Thread

dear forum the casino representative provided you with evidence are  not?

Hello mettas21,

Yes, we've received the evidence and we're looking into it. A reply will be posted in this thread once we check everything.

Hello mettas21,

We've checked the evidence provided to us by Oshi Casino Representative. We can confirm the casino has provided sufficient evidence demonstrating that you did not pass Skype-verification.

where in the rules it is written that I must be verified via skype,this is their internal procedure,I agreed with the rules when registering it does not say that I have to go through the verification procedure via skype.I think this casino decision is not correct especially since I have been playing at the casino for three weeks and do not know all the subtleties and correct names of slots

Hello mettas21,

Skype verification procedure is not unusual and many casinos are conducting this type of verification. 

There's nothing further we can do to assist you with this complaint. If you don't agree with this decision, you can file a complaint with their licensor. 

Hello dear forum i have problems with Oshi casino they threw me on 17000 rubles and blocked the account wrote that I changed my date of birth I invited them to photograph my passport from different angles but they refused I also offered to go through Skype verification they refused too they just blocked my account for something that seemed to them this is not acceptable for a casino with such a rating invite a casino representative to investigate

mail casino >email removed by moderator Sydney due to privacy reasons<

Hello babain55,

We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

Hello,

you had a duplicate account, so the winning was confiscated. It is written in our rules. 

We wish you a good day!

I made a deposit in dollars through the piastrix system. But I can't bring it to her. The output is not available. I don't want to consider other options. The support responds with templates so that I clean the cookies and try another browser and restart telephone. But it doesn't help I can't withdraw my winnings

My nickname Kadrus2002

Hello иван иванов,

Please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

I sent you my data but by mistake I sent it 3 times if anything I'm sorry I didn't do it on purpose

Hello иван иванов,

No worries, all good. We've sent an email to the Casino Representative and asked him to look into this. Please keep an eye on this thread for updates.

Hi, is there any way to speed up the solution of my problem. I have 2 more free spins packages in this casino, including from this forum from the store. And while the representative will solve my question, they will simply burn. And in general, what is the problem not to withdraw to bitcoin. If this payment system does not work with which the deposit was made, let them withdraw to another one

Hello иван иванов,

We still haven't received a reply from the Casino Representative. We've sent him a reminder email.