Oshi Bitcoin Casino Support and Complaint Thread

They told me that they had submitted it to the financial department for consideration. But no deadlines and methods of solution were offered. It seems to me that their decisions can be waited for a very long time ( it is very strange that their representative does not write anything in this topic

In the morning, we sent an email with a request to upload a screenshot of the available output methods to your personal account. I uploaded 2 screenshots from the mobile and computer versions. But they rejected both the screenshot. After that, they said to wait again without specifying the terms and reasons for non-withdrawal

Hello иван иванов,

We still haven't received a reply from the Casino Representative. We've sent him another reminder email.

Hello,

We do have submitted your issue to the financial department for consideration. We have to wait the answer from them too. Kindly ask you to wait and do not worry please. I will try to do my best to help you with the situation. 

How long do I have to wait for my money? I've been waiting for 5 days.

I think within 1-2 days the question will be processed. You will receive your money on Piastrix or another withdrawal way. Thank you for your waiting!

They were paid out in bitcoin. Thank you all for your help

Oh, good news.

Thank you for your patience.

Wish you all the best and furute good luck!

I got email to deposit and in case of bad luck they will give me 100% cashback.I deposit 20 but after lost money support didnt want to give me money forced me to deposit again.

username perobar

Hi perobet,

What is the cashback bonus T&C? Have you checked this out? 

Min deposit is 20 , which i was deposit.

Deposit without bonus ,i deposit without any code but they give me automatic bonus which i didn't wish.

You can't find this days normal honest casino.

So in the end you played with the bonus, that's why you have a max cashout. 

But not my fault why they give me bonus,i deposit because this offer in my email 100% Cashback

We'll check with the casino if there is anything they can do about this. You should have contacted their customer support to cancel the bonus before you accepted it. 

Melissa,

Any news from Oshi?