Oshi Bitcoin Casino Support and Complaint Thread

Last post made 11 months ago by OSHI
  • Started by
  • OshiCasino
  • United Kingdom Casino Rep 93
  • last active 3 months ago

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  • perobet wrote:


    Any news from Oshi?

    Nothing yet.

    We've sent them a reminder. Hope they'll get back to us soon. 

  • Hi perobet,

    The casino rep forwarded your complaint to their relevant department and will update us as soon as he gets the asnwers. 

  • Hello,

    all our standard bonsuses you can see at our site. So we have automatic everyday reload bonus. You've received it after the deposit you've made because you had activated autoissuing of bonuses. 

    According to the rules of the casino: "A player has the right to cancel any bonuses without proceeding to their wagering. Only one bonus can be activated at a time. The deposit bonuses cannot be combined. A player has the right to refuse from any bonuses from the Casino."

    So  you've received the automatic bonus and played it. You could cancel it and receive 100% cashback on your looses. 

  • hello dear forum i have a problem with Oshi casino they blocked the account but when i asked in the chat about the reason they didn’t answer me I hope they will answer here and give the reason

    mail casino >email address removed by moderator Sydney due to privacy policy<

  • Hello basta77,

    We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

  • Hello basta77,

    The funds were confiscated and the account was closed for violating anti-fraud policy because of providing a forged document for verification. It violates the Oshi Casino T&C (paragraph "providing of forged documents").

    I'm really sorry about this, we always want to be on the player's side and help him with his issues, in this case we acted within the terms and conditions which you can always find on our website. 

    Hope  for your understanding!

  • Oshi casino, after the playlessness of a soft-up, was blocked by an account, the conclusion in the amount of 5000r was seized, yesterday won the bonus set the money from the account was removed said that everything was fine, >email address removed by moderator Sydney due to privacy reasons< 

  • Mashenniki Osh casino, accused of a double of the accutes and kofishovy the winnings, not even loerefected players, accused of abuse of bonuses simply because they seemed

  • Hello aslanbeko,

    We've asked the Casino Representative to check what happened here. Keep you updated.

  • Hello aslanbeko, You have been found to have duplicate accounts by IP address with the same bonus, moreover, another duplicate account has been created from your browser. Each player is allowed to create only one (1) personal account. Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors. Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account. All bonus offers are strictly limited to one per: person and their family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), one electronic device (computer, mobile phone, tablet, etc.).

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