Could you at least send them an email. I wouldn't want it to drag on for a long time
Playamo Casino, Bob Casino, Spinia Casino, CookieCasino, WooCasino, 20Bet Casino, National Casino, Bizzo Casino Support and Complaints Thread
- Started by
- PlayAmo
- Casino Rep 2
- last active 7 months ago
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- Replied by
- MelissaN
- at Nov 02, 21, 05:55:47 AM
- Moderator 15385
- last active 18 hours ago
Please private message me your casino account details and we'll notify the casino.
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- Replied by
- MelissaN
- at Nov 03, 21, 09:29:00 AM
- Moderator 15385
- last active 18 hours ago
Yakov wrote:
A little tormented ng still brought to the skrill. At the same time, they requested verification that I had already been verified and were deduced
Thanks for the heads up. We still haven't heard from the casino. We just got the info that they received our request and they'd get back to us shortly.
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- Replied by
- perobet
- at Dec 15, 21, 05:06:00 PM
- Hero Member 707
- last active 4 days ago
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- Replied by
- Rodgerrab4
- at May 10, 23, 07:11:59 AM
- Newbie 2
- last active 10 months ago
I have a balance of €1807 in my account which I won from a €400 deposit. I've been asked for various documents to verify my account, the latest is a bank statement covering the last 3 months, showing all transactions in and out. I don’t like the thought of sending this private information anyway, but even less so considering I haven’t used my bank account to deposit or withdraw. Every transaction Ive made has been using Ethereum (cryptocurrency). I understand if they want to see my transaction history for that, but I don't understand why they need a bank statement and to see all of my transaction history which is private. I already made a complaint to support@bizzo.com but my email was ignored (sent on 27th March). My subsequent 3 emails were also ignored (sent on 31st March, 4th May and 9th May). Live chat have been no help and now im at my wits end and dont know where to turn!
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- Replied by
- Berks
- at May 10, 23, 07:28:26 AM
- Mighty! Member 4535
- last active 3 months ago
Hello Rodgerrab4,
Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you?
Thank in advance.
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- Replied by
- skinas
- at May 11, 23, 08:36:44 PM
- Newbie 1
- last active 10 months ago
So I started using this casino for my sports betting at the start of this month, I loaded the account with Skrill and with Multibanco which is a way to pay for services using my bank account.
I lost a few bets did a few more deposits and then I won 1180€ requested the withdraw of that money and before they asked I sent a proof of my ID and address.
They approved the payment after that I won 2800€ and that is when the problems started, they requested a bunch of proof from Skrill etc which I sent all of these and they were all approved by their staff.
It's been more than 48h now and still they do not pay me I have tried contacting them through livechat and through the support email and the reply is always the same "wait please".
After doing some research there are a lot of these cases with them so I have given up on that money that I won but just wanted to warn you all to avoid 20bet at all cost!
I can provide proof of anything you need.
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- Replied by
- Berks
- at May 15, 23, 10:26:46 AM
- Mighty! Member 4535
- last active 3 months ago
Hello Rodgerrab4,
Thank you for sharing your credentials with us. We will notify Casino Rep in order to help you to resolve this issue.
Please keep an eye on this thread for any updates.
Thank you.
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- Replied by
- Rodgerrab4
- at May 19, 23, 07:27:56 AM
- Newbie 2
- last active 10 months ago
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- Replied by
- Berks
- at May 19, 23, 08:19:49 AM
- Mighty! Member 4535
- last active 3 months ago
Hello Rodgerrab4,
We didn't get your message about this complaint.Has this case been resolved?
We have sent an email to Casino but we didn't get any response thus far.
Thank you,
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- Replied by
- Berks
- at May 22, 23, 07:21:03 AM
- Mighty! Member 4535
- last active 3 months ago
Hello Rodgerrab4,
We are still waiting for a response from their side. We will send them a reminder email in hopes that we can get a clarification about this matter.
Thank you for your understanding and patience.
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- Replied by
- Berks
- at May 25, 23, 07:11:25 AM
- Mighty! Member 4535
- last active 3 months ago
Hello Rodgerrab4,
Unfortunately we haven't received any response from Casino Rep regarding this matter. We are forced to close this complaint due to Casino unresponsiveness. Our hands are tied because we don't have any proper information about this case.
Thank you for understanding.
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- Replied by
- ady123
- at Aug 04, 23, 07:57:08 AM
- Sr. Member 255
- last active 7 months ago
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- Replied by
- Szyma98
- at Feb 09, 24, 06:56:20 PM
- Newbie 7
- last active 2 months ago
Hello everyone, I won 14,000 in a sports bet. I submitted all documentation required for the verification process and it was approved. I withdraw money to the same Mastercard credit card I used. I have tried contacting the live chat, complaints section and written emails to the VIP section. They tell me to wait and say my request has been moved forward as a priority. But nothing happens. Can you help me what should I do? I've been waiting for two days, I have very little contact with them.
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- Replied by
- slipstvang
- at Feb 10, 24, 05:42:31 PM
- Newbie 11
- last active 15 days ago
Congrats on your big win! I understand that you are worried when we are talking this kind of cash, but two days is not a lot. I think I saw some references of them saying 3-5 days on credit card withdrawals somewhere. I understand that this might be your first withdrawal, and with these sums I guess they also want to be extra careful.
They're not known for doing funny business, so you should be getting your payout soon!
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