Casino Grand Bay, Lake Palace, RoadHouse Reels, Bella Vegas and Jupiter Club Casino were operating under Grand Prive Group which was blacklisted due to slow payments, unresponsive support and they were one of the rare groups of Microgaming casinos which decided not to pay its affiliates once they shut down the US facing operation but were still servicing the existing US clients essentially breaking contractual obligations.
These casinos are now under new management - Genesys Tech N V, the same team that operates Lucky Creek, Grand Eagle, Treasure Mile etc. They are working hard on fixing all these issues and rebuilding the reputation of these brands, so we've placed them on probation.
We kindly invite you to share your experience, questions, concerns and complaints with us.
Thank you. We look forward to hearing from you.