Raging Bull Casino | Grand Fortune | Malibu Club Support and Complaints Thread

Good Day Ladies and Gents,

My name is Jason and I am the Casino Rep for Raging Bull Casino and Grand Fortune. Firstly, Thank You and Welcome to everyone who signed up with Raging Bull Casino. I see from some of the posts that there were a few members who either experienced problems claiming the coupons or members who were not happy with the terms and conditions of the offers. Please feel free to respond to me with your concerns or questions pertaining to the offer and not only will I do my best to assist, I will grant you a FREE chips for your feedback. How does that sound?  

I look forward to hearing back from you guys!

Have a lovely day.

Regards
Jason

Update 7 October 2015: Malibu Club added to casino group.

I would like to see some tournaments. I got the no deposit with no problems but it does not have the information on how much you can withdraw. Seems good so far , thanks  .

Also the slots would start spinning and had a delayed stop.

Welcome Jason. It's good to have you around. When it comes to Ragging Bull casino, so far so good. But I still didn't read that someone cashed out from your casino, and we all want to see if there will be any problems, and how much time it takes to cash out the winnings. 

Hi Jason, and welcome. The fact that you come introduce yourself without there first being a problem is a great sign to me. I first signed up on my mobile, got the NDB no problems. I played for awhille on it and had fun. Later I installed on my desktop, still going great. Thanks.

I just tried to use the code "NDB50" as it says in their promotion page but such coded is not currently working, but the code "NDB50RB" has not problem and you get $50 NDB with it. Such code was sent to me via email.

Good luck!

Hi All,

Please do not claim RAGE50. This is actually a retention offer and should be linked to making 5 successful consecutive deposits. Please refer to the raging bull promotions page to see the mechanics of this promotional offer.

Thanks for understanding and apologies if there was any confusion caused!

Best Regards
Jason

Hi seculla,

Yeah, you actually pointed out an oversight from our side. The "parent" coupon was never set for this offer. Because this is a staggered promotion it relies on a parent coupon to be set to allow the players to redeem in stages.

The RAGE50 should only have been allowed to be claimed after a players had redeemed and completed all previous coupon codes.

This has been corrected and only once a players completes 5 successful deposits, will they be able to claim the free spins (in fact you can claim a total of 75 spins). So ladies and Gents, what you waiting for... make those deposits today 

Best Regards
Jason

Ladies and Gents,

I am off for the evening. Please feel free inbox me if you have questions or contact my friendly support desk. Have a lovely day and Enjoy!

Best Regards
Jason

Hello Ladies and Gents,

No questions for me today?



Have a great day!

Regards
Jason

Hello.Are Romanian players accepted at this casino?I've seen that a few managed to register and play here.

Hi bgdadu,

We do not lock Russia upon signup however we do exclude Russia from coupons. However I am in a great mood today, so PM me your username and I will grand you a unique coupon.

I look forward to hearing back from you.

Regards
Jason

Jason I believe he referred to Romania and not Russia

Oops, my bad. Thanks for pointing that out Bigbutt. Just because you pointed that out to me. I created a coupon exclusively for you. Coupon Code: BIGBUTT - it's 20 FREE spins so come in and have a few spins on me!

Same applies for Romania, we do not country ban Romania on registration however they are excluded from redeeming certain coupons. The main reason is that we do that is because these are markets which we do not actively promote. So bgdadu, inbox me and I will sort you out with a freebie!

Regards
Jason

wow i am impressed with jason and tomorrow i will make a deposit at this casino i tried the free bonus played for a long long time .  just the fact jason is so on top of it makes me feel comfortable with this casino  .  any body have any negatives ....?