RAGING BULL SLOTS Support and Complaints Thread

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Nickhelp
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  • Nickhelp
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  • Greetings LCB'ers one and all!

    I am Nick from Raging Bull Slots and I'm here to help in any way that I can, I look forward to hearing from you and don't hesitate to let us know what's going on! 

     

    Here's the link to previous Support and Complaints topic

  • Welcome Nick. Thanks for setting up this topic. heart

  • Hello Nickhelp,

    Thanks for being here! smiley

  • Thanks for assiting our members Nick! Glad to have you here thumbs_up

  • Welcome to LCB, Nick! thumbs_up

  • Welcome Nick, nice to have you herecheesy

     

  • Welcome to LCB, Nick! chips

  • Welcome to the LCB forum smiley

  • Hi raging bull casino pls give me my withdrawal of 5600, you approved it but I did not received the payment , I lost 3k+ , you blocked me without explanation.I can’t even chat with you or get information.Please Atleast pay me my 3k.

  • Hello macutayanne@yahoo.com,

    First of all, welcome to LCB! Glad to have you here. smiley

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • Hello macutayanne@yahoo.com,

    Can you please send us your casino username/id via private message?

  • Hi any news on my withdrawal?

  • Hello macutayanne@yahoo.com,

    Thanks for sharing your casino credentials with us!

    We will reach out to a casino representative to inquire about your case.

    Keep you posted.

  • Any news on my withdrawal ?

  • Hello macutayanne@yahoo.com,

    Still nothing.

    We have reached out to the casino rep again.

    Hope they will respond soon.

    Keep you posted.

  • They owe me 5600.

  • Any news ?

  • Hello macutayanne@yahoo.com,

    The casino rep got sick last week, so now he has to catch up on many cases. Expect a reply soon.

    Thanks for the understanding.

    Keep you posted.

  • Hello macutayanne@yahoo.com,

    The casino rep got back to us, and we regret to inform you that there seem to be some complications with your account. Upon review, it appears that there have been discrepancies with the provided documents and some challenges with the bank responsible for issuing your card.

    We will close this complaint and mark it Resolved as we did our part to assist you, and this is the casino's final response.

  • How come they just block me?

  • Can they just email the payment Atleast ? They owe me 5600.

  • Hi how come nobody inform me they just deactivated my account , can they just e Mail me my payment then. Or this is something I can do to fix it ?

  • Hi how come nobody inform me they just deactivated my account , can they just e Mail me my payment then. Or this is something I can do to fix it ?Pls tell them if they can contact me ?

  • They said my withdrawal was approved I can send you an evidence then after that they just decided to deactivate me , they can pay me 3500 Atleast to get back the money I  lost , just mail  me the money. 

  • Greetings all,

    Apologies for my delay in response, I was a little under the weather. There was an issue collecting your deposits macutayanne@yahoo.com, some went uncollected (denied) and some were disputed triggering multiple refunds. Unfortunately the deposit in question is amongst the uncollected funds in your account, if we are unable to collect the funds that lead to the win we have no choice but to consider the win invalid.

    For these reasons and others related to account validation our security department opted to close the account. The refunded deposit transaction should be back in your account soon if they have not returned already.

    Supporting documentation has been forwarded to the LCB.org team for review. 

    Best wishes,

    Nick and Raging Bull

  • No I lost  3500 so Atleast pay me back if you can't pay the 5600.i don't understand what you trying to explain but if you can give me back 3500 then it's good 

  • Hi i did not received my refund yet with all my deposit almost 3500k

  • Hello macutayanne@yahoo.com,

    We will check with the casino rep. 

    Keep you posted.

  • Ok thanks let me know .Any news 

  • I have tried to withdrawal 4 times now they have taken all my money claiming I violated the rules but I didn't 

  • Hello Tanya Jackson,

    Unfortunatelly if that is the casino's final decision we woulg get the same answer, so we can't assist you on this.

    Thanks for understaning.

  • Hi Nick any news?

  • I have been waiting since 3/6 for a withdrawal to my Bitcoin wallet and I have yet to receive my winnings. I have reached out to customer support with no luck only to tell me they will escalate the issue and I should get a response back in 24-48 business hours. It was finally approved on 3/21 but still no funds sent. I am convinced that this casino is a scam and according to the other posts here I'm not the only one who thinks that.

  • Hi nick any news?

  • @Nick just pay me 3K Atleast ,I lost 3500k , and I won 5600 , if you can't pay me then pay be half Atleast . 

  • Atleast refund me back.

  • Hello, 

    We will reach out to the casino rep and get back to you as soon as we receive the reply.

  • Ok let me know 

  • I'm genuinely curious as I wait for a withdrawal that's legit and was requested on March 19, 2024, but what is the reason for the horrifically long withdrawal process? Honestly, I waited less time with Chumba and Luckyland. Ignition and Bovada and their sister sites. Mbit, they all pay out instantly but with you guys I'm getting told different things by different reps. I sent in my verification docs in FEBRUARY to the support address like they told me to because they weren't receiving them at the documents email then a few days ago I'm told I didn't submit that's why it's delayed and then I forward the email. Today I'm told only my documents were approved and now the 7 day approval process for the funds begin. What that means to me is you lost a regular depositing customer, seriously. I'm not a high roller but good for a few thousand a month and I was looking for variety. I wish I hadn't had that itch now. I know that a lot of people who gamble do so with limited funds, too and for the sake of those hard working people not losing their money I'll definitely leave reviews about the process because it's only fair that they know. 💔

  • macutayanne@yahoo.com wrote:

    Atleast refund me back.

    Greetings macutayanne@yahoo.com,

    All funds were requested for refund however that will entirely depend on the banks in question, aside from the refund request we have no control over amounts or timing. If the funds are eligible for refund through your bank they will be refunded, as to when or how much that would depend entirely on the process of your bank. Unfortunately under the circumstances there is nothing further we can do to assist.

    Best wishes,

    Nick and Raging Bull 

  • Adriana CP wrote:

    I'm genuinely curious as I wait for a withdrawal that's legit and was requested on March 19, 2024, but what is the reason for the horrifically long withdrawal process? Honestly, I waited less time with Chumba and Luckyland. Ignition and Bovada and their sister sites. Mbit, they all pay out instantly but with you guys I'm getting told different things by different reps. I sent in my verification docs in FEBRUARY to the support address like they told me to because they weren't receiving them at the documents email then a few days ago I'm told I didn't submit that's why it's delayed and then I forward the email. Today I'm told only my documents were approved and now the 7 day approval process for the funds begin. What that means to me is you lost a regular depositing customer, seriously. I'm not a high roller but good for a few thousand a month and I was looking for variety. I wish I hadn't had that itch now. I know that a lot of people who gamble do so with limited funds, too and for the sake of those hard working people not losing their money I'll definitely leave reviews about the process because it's only fair that they know. 💔

    Greetings Adriana CP,

    I'll be happy to have a look and see what's going on with your account, kindly send your casino username or registered email address to the Complaints Moderator so I can locate you in the system.

    Best wishes,

    Nick and Raging Bull 

  • Hello macutayanne@yahoo.com,

    Considering this is the casino's final response, we will close this complaint and mark it Resolved, as we did what we could to assist you.

    Regards,

  • Hello Adriana CP,

    In order to assist you, can you please send us your casino username/id via private message?

    Thanks.

  • What do you mean it depends on the bank , it should be the casino itself. 

  • Hello Adriana CP,

    In order to assist you, can you please send us your casino username/id via private message?

  • Hi nick so I'm just letting u know that all the transaction or refund was not process by my bank I just spoke to them   so if you can pay me my winning of 5600  as you guys approve it.Thanks 

  • Hi Nick you told me that I have money that was refunded, I just spoke to my back that all the refunded was not processed so maybe you can check it again and pls pay with my winning withdrawal of 5600$.Thank you

  • Hello Adriana CP,

    We will close this complaint due to the inactivity of the submitter.

    Hello macutayanne,

    We have reached out to the casino rep.

    Keep you posted.

  • Greetings macutayanne@yahoo.com as was stated previously,

    All funds were requested for refund however that will entirely depend on the banks in question, aside from the refund request we have no control over amounts or timing. If the funds are eligible for refund through your bank they will be refunded, as to when or how much that would depend entirely on the process of your bank. Unfortunately under the circumstances there is nothing further we can do to assist.

    Best wishes,

    Nick and Raging Bull 

  • Hello macutayanne,

    We will close this complaint as this is casino's final decision.

    Thanks for your understanding.

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