Rembrandt Casino | Casino Sieger | b-Bets | 24Bettle | Big5 Casino | Lucky Bull Casino | Gambeta10 | Tournaverse Support and Complaints Thread

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Last post made 6 days ago by Berks
rembrandtcasino

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  • HI Yautjazz,

    The rep said the following:

    "we missed out on the players update that he made a deposit to claim his winnings, as he filled out on his support ticket the name "john Doe". There for the forwarding to the finance department got looped, as the could not connect it to the right user.

    Meanwhile I am glad to inform that the process is now again in progress, by means the player will receive an email with in 24 hours about the payment state of the 50 euro's pending, and the transfer will also be made within this time frame."

  • Thank you for your time.
    The B-bets support send me yesterday this email :

    Dear

    Your payout of 50 eur was processed today, April 27th, and it will soon be shown in your bank statement.

    Please allow 1-5 working days for this payment to be shown in your statement, as this depends on the banks' transfer speed.

    Thank you.

    Let us know if you have more questions, we are happy to help you!

    Rated:

    0.5/ 5

  • hello i request help not receive any information under me money 23 eur .. in a mail comment not deposit in live help comment yes for play ? not understand i send me details for bank but i prefer neteller why 23 eur for bank is very small  and bank make a discount and not will receive nothing ... please help... me user is luckmemx  tx


  • hello i request help not receive any information under me money 23 eur .. in a mail comment not deposit in live help comment yes for play ? not understand i send me details for bank but i prefer neteller why 23 eur for bank is very small  and bank make a discount and not will receive nothing ... please help... me user is luckmemx  tx


    which casino do you need to cashout winnings from?
  • Thanks miss meli yes is rembrandt casino

  • Hello,

    This player won with freespins, to pay out we should require at least 1 deposit from this player. The player his informed about this on many occasions now. No deposit has been made by the plyer .


  • Hello,

    This player won with freespins, to pay out we should require at least 1 deposit from this player. The player his informed about this on many occasions now. No deposit has been made by the plyer .


    is false is in mail comment not deposit  in live help deposit and play not want pay me...not clear the terms
  • I am sorry, but your message is unclear for me,
    could you please go to support so they can clarify it with you?
    All our bonus terms are noted on our website.

  • Veo que eres de España , ok mira en live help me comentan debo depositar €25 eur  y jugar mientras los €23  se envían a la cuenta bancaria  ,los cuales me van a descontar los €15 por esta razón pedía los €23 se me pagaran via neteller a por que aclaro en mi balance ya no tengo nada

  • Hi news in me case , chating in live help i will wait a answer for the departament  of payments if me money is  paid  via neteller if is paid  via net i will deposit for verification purposes ,if the departament  not accept paid  via neteller . i will lost me €23.48 .. Well i wait  resolution....

  • you need to make a minimum deposit via neteller first. then you can cashout your winnings and deposit.

    You cannot cashout UNTIL you have deposited and verified a payment method.


  • Yes is true , but if they not paid via neteller not can deposit why is a small amount for receive via bank ,why the bank make a big discount for receive is money , i wait resolution of financie departament  if they paid  via neteller..only vip players  can select any metod  for witdraw . in all me life playing in many casinos is the first that have is ruler ,I think this is a big obstacle.



  • Yes is true , but if they not paid via neteller not can deposit why is a small amount for receive via bank ,why the bank make a big discount for receive is money , i wait resolution of financie departament  if they paid  via neteller..only vip players  can select any metod  for witdraw . in all me life playing in many casinos is the first that have is ruler ,I think this is a big obstacle.




    please send me a screenshot of the deposit methods available to you.

  • hi melcb if i can say something about cashing out from Rembrandt Casino.I withdraw 350 euros maybe before 7-8 months ago and yes i was told that only VIP members can withdraw via e-wallet and the rest of players from bank,but after few hours they approved my cashout ,so i got the money in my Neteller.So i am saying this, just to tell Antonio they are decent casino which will pay,hope this helped  smiley
    Rated:

    4/ 5



  • hi melcb if i can say something about cashing out from Rembrandt Casino.I withdraw 350 euros maybe before 7-8 months ago and yes i was told that only VIP members can withdraw via e-wallet and the rest of players from bank,but after few hours they approved my cashout ,so i got the money in my Neteller.So i am saying this, just to tell Antonio they are decent casino which will pay,hope this helped  smiley


    Thanks for your input helena_kp:)
    Rated:

    4/ 5

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