Tipbet Casino Support and Complaints Thread

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Hi Ioannis! 

Welcome on board. We are very happy to have you here with us.

Welcome to the best forum ever!!! Thanks for being available to assist our members:)

Welcome to the forum Ioannis 

Hello!

Greetings to all members of LCB and just to let you know that I am now the contact person for the Tipbet Casino, so please get in touch should you have any queries, and I will do my best to get you an answer as soon as possible.

Piotr

PS: Try our new Casino ;)

Terms and Conditions apply

I dont really know about this casino,and i didnt play on this.
But ill try to play sometimes, i mean when the time come couse here, I'll need at last 200 days to review all the bonuses.

Your games sound interesting, I would try them in the nearest future)

Hello Tipbet rep, my username is kaisaoussen

I registered few month ago on your casino via LCB and had the free spins. after few days from this i have received an email from your casino telling me to send my documents for verification so i contacted them via email and i refused to send my documents if there is no need for verification (i have no money in my account i never deposited and never request a withdraw). A few days ago, i wanted to take part of a promotion on your website and i saw that my account is restricted i cant even see games displayed in the website thats too hard !!! i sent my documents on friday 9th february and waited for a reply to day i received a reply from your team telling me to send a utility bill or bank statement. I send it again (bank statement). I contacted the support to tell what s wrong with all this the answer was because of my adress i didn t set the street and number, i give the bank statement where everything is ok, then the support asked me to send an utility bill and i don t have finaly she asked me for a police attestation of my adress !!! i said why all this i have nothing to withdraw and she blocked the chat on me closed the conversation and i don t have no more live chat. i didn t said anything wrong or impolite. Would you please solve my issue and let me have access to website and verify my account. if you want i can send you my driving licence or national id in wich there is the adress written.

Casino Tipbet is not bad. But on the Internet a lot of negative reviews. Personally, I won 55 euros and successfully cashout them to Skrill.

I never said that tipbet is a bad casino I just don't understand why they are banning me even after sending my documents? Also I don't accept that a rep closes the conversation without even saying good bye. 

Hi Kais ben rachid,

Could you please provide me with your casino username so we can forward them your message and ask to look into your account?

Thanks

My username is Kaisaoussen . I already sent them all my documents for address bank statement.

Thanks for the username. We already contacted them. Let's wait for the answer. Please also let us know as soon as your docs have been verified.

Thanks MelissaN for your help. My passport was accepted but my address they still don't want to accept it. I sent it twice.

Hi sir, 

I hope you are doing fine. I finally had chance to review your case. 

First of all, we are terribly sorry to end our conversation on chat without saying good bye but i can give you a warm regards now :) 

After i reviewed your case, i can inform you that our team had to follow our Licence's Terms and conditions and regarding to different informations on your Tipbet account, account has been deactivated.

Please provide necessary documents to activate your KYC status as well. ( Relevant mail sent to your mail adress)

Feel free to contact us for any inquiries.

Sincerely,

Your Tipbet Team