TrueFortune - Support and Complaints Thread

Last post made 2 days ago by VipSupport
  • Started by
  • TrueFortune
  • France Casino Rep 3
  • last active 2 years ago

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  • The money was transferred yesterday , thanks very much to TrueFortune casino representative and KingNemo ! angel

  • Hi RubyRobertson

    Thanks for letting us know. Glad you got paid out! money

  • hello, I have withdrawals pending from April 21, can you check please when they are will be completed ?

  • Hello CoppensArthur

    Thanks for reaching out on our forums. thumbs_up

    Could you please private message inbox your TrueFortune Casino Username. After we receive this information we will contact Casino Rep to escalate your slow withdrawal issue. 


    2.5/ 5

  • Hi CoppensArthur

    We have received your TrueFortune Casino Username and notified Casino Rep. Please keep posted on this forum thread for any updates. 


    2.5/ 5

  • I received the first $1000 of my withdrawals this week from the withdrawal on April 6th.  Hopefully the payments continue per week until the full amount is received but I just wanted to provide an update on my situation as I states I would let everyone know when I started receiving payments.  Thanks! 

  • Received the money today, thank you very much LCB and TrueFortune casino representative, everything is fine !

  • Thanks for the update CoppensArthur, glad you got your money! money

  • Greetings , I have 2 withdrawals pending for about 37 days,
    the account is verified and the funds are pending for more than a month already,
    I would appreciate for any help

  • Hello MorrisonGamble

    Thanks for reaching out on our platform to escalate your complaint. We can most definitely offer a helping hand! Before we proceed can you please send us your TrueFortune Casino username via private message. Once we have this information we can reach out to Casino Rep. 


    2.5/ 5

  • Hello MorrisonGamble

    We received your details via private message and have contacted Casino Rep. Keep you posted once we get a response.

  • Money came two days ago, thank you so much for your help ! 

  • Hi MorrisonGamble

    Thanks for letting us know, glad everything got resolved. 

  • I'm the bad guy back with an update after I was accused of slander (which I apologized for) I've refrained from posting anything about True Fortune s s tried to handle everything with support staff.  I've sent 2-3 messages I'm the past month asking for when more payments could be expected and have not received a response so I am coming back here to provide an update to the situation which I said I would do.  They paid me $1000 of the $7167 I am eligible to receive in late May early June which I posted here.  They limited me to withdrawing $500 per week so I have over 10 withdrawals pending as the total amount could not be withdrawn u til recently.  The oldest is from April 13th and is still pending with $500 each week pending after that.  They have not paid any of these and $6167 is still owed to me.  Sticking to the facts here as to not ruffle any feathers.  I haven't been paid more than $1000 and only once, withdrawals pending for over 3 months, and no responses from support to emails I send.

    Thanks and have a good day all. 

  • Hi Frogurt9120

    Sorry to hear you haven't been paid out yet but welcome back to our forums.

    We will escalate this matter for you. Could you please private message your TrueFortune Casino username. Thanks. 

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