Universal Slots, Will's Casino, Ovitoons Casino, Gudar Casino, Gioo Casino Support and Complaints Thread

Universal Slots is a different, unique and surprising site that is perfectly organized to create a perfect gaming experience.

We are committed to offer you the best quality of service, responsibility and transparency.

All our ships travel at the speed of light, and our processes, you will count with fast payments and account verification without long delays.

If you have any questions, please feel free to contact me here.

Updated 12th May 2020 - Wills Casino added to LCB lists

Updated 27th January 2021 - Ovitoons Casino added to LCB lists

Updated 20th April 2021 - Gudar Casino added to LCB lists

Updated 5th May 2021 - Gioo Casino added to LCB lists

Welcome to LCB forum Universal Slots! Thank you for being available to assist our members! 

Welcome on board. We're happy to have you here with us. 

Welcome to the forum! Thanks for being here to assist our members.

i played here often with nice cashouts they have nice bonusses , but recent tey restricted the netherlands soi cant play here annymore its to bad.

Hi.

Try ND bonus code: SUGARPOP

When acc. bal = 0

Also try ND bonus codes:

LONDONFREE и UNIVERSALFREE - 20 + 30 FS slot London Hunter.

Bonuses are not available to players registering accounts from the following countries: Bulgaria, Greece, Mauritius, Poland, Romania, Russia, The Netherlands, Ukraine.

P.S. Question? Does the casino have the right to confiscate the deposit and not return it to the user?

Hi Dombat, the direct support section is not the right place to post bonus codes, do you have a particular query or complaint you need to resolve?

Sorry. My mistake

Hey!

Need your assistance again. I have a problem with the Universal Slots casino. I am playing at the casino since summer. I won here for the second time but this time did not get the chance to get my money because in the end of April the casino closed my account claiming that I used duplicate accounts. Like what??? Please help me to get my win, it is just an excuse not to pay me….

All the best,

Poirot

Hello Poirot,

Please send me your casino username in PM inbox and we'll contact the Casino Representative.

Hello Poirot,

Thanks for sending me over your casino username. We've sent an email to the Casino Representative regarding your complaint. Keep you posted.

HI I requested a withdrawal roughly 48hrs ago to my Ether wallet, my account is fully verified but my withdrawal is still in progress?  I deposited Ether because your time frames for crypto deposits and withdrawals are suppose to be within 0 to 24hrs can you please just check it out please

Username is lambino for the casino

Thx 

Hello Gambinobit,

We've sent an email to the Casino Representative. However, since most of the Casino Representatives don't work on weekends, we probably won't get a reply before Monday. Thank you for your patience and understanding. Keep you posted.

Universal slots issues 

Hello Plz will will someone help me , I played and successfully wagered a no deposit bonus at Universal slots on Thursday I requested a payout of 100 euro , I did a deposit and requested it , they then subtracted 50 euro as the max payout for no deposit bonuses is 50 euro which I am fine with but it took them nearly two days just to do that , so i requested again and the the whole process started from beginning again and I even had to send kyc docs again and again and again four times in total after being told a day before I am fully verified , yesterday I got frustrated and reversed my withdrawal and took my balance up to 300 and now I want my winnings but nothing is happen , The Rep for LCB support was last active on this site in November last year and the support on live chat are very helpful and friendly but I sat with Barbara on Saturday for over an hour just staring at my screen to be told they will email me with an update which has not happened 

can someone please suggest anything on what else I can or should d

Hello Gambinobit,

We've already sent them an email regarding your issue on Saturday. We still haven't received a reply from the Casino Representative. We'll send them another reminder email. 

Keep you posted.