Wildblaster Casino Support and Complaints Thread

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Last post made 3 years ago by MelissaN
Wildblaster
  • Started by
  • Wildblaster
  • Malta Casino Rep 20
  • last active 3 years ago

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  • tenjiotex
    • Replied by
    • tenjiotex
    • at Oct 31, 20, 08:54:09 AM
    • Russia Sr.Newbie 21
    • last active 3 years ago
    Wildblaster wrote:

    Dear tenjiotex,

    We appologize for discomfort you felt, as mentioned we are acting according to T&C Please contact the provider directly for the resolution and from our side we will be happy to follow it. .

    tenjiotex wrote:

    Wildblaster wrote:

    Dear tenjiotex,

    Play-n-go officialy confirmed about vulnerability in games regarding JackPots. All winnings received by players in these games are canceled.

    "If we mistakenly credit your user account with winnings that do not belong to you, whether due to a technical, error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Member Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us."

    Deposits are returned to player's account and we are sorry about this situation.

    Best regards,

    Kate

     

     



    And by the way. There is no evidence that there was any mistake in the slot. Other top and HONEST casinos still allow these slots to be played.

  • tenjiotex
    • Replied by
    • tenjiotex
    • at Nov 08, 20, 08:33:54 PM
    • Russia Sr.Newbie 21
    • last active 3 years ago

    AND SILENCE AGAIN

  • Sydney
    • Replied by
    • Sydney
    • at Nov 09, 20, 04:04:44 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello tenjiotex,

    We've tried to contact Play'n GO software provider regarding this issue, but they didn't want to provide us with any info. They said that the casino should contact them regarding any issues.

    We've sent another email to Wildblaster Casino Representative and asked them to provide us with the evidence.

    Rated:
    Wildblaster Casino

    3.8/ 5

  • Wildblaster
    • Replied by
    • Wildblaster
    • at Nov 18, 20, 07:21:43 AM
    • Malta Casino Rep 20
    • last active 3 years ago

    Thanks for this post from:

    Hello tenjiotex,

    We contacted Play-n-Go again and haven't yet got the official reply regarding the latest request. As soon as we get any news, will inform you accordingly. We apologize again for the situation.

  • tenjiotex
    • Replied by
    • tenjiotex
    • at Nov 18, 20, 10:06:10 AM
    • Russia Sr.Newbie 21
    • last active 3 years ago


    Finally, you started doing something instead of empty words. Let's keep in touch here?

  • tenjiotex
    • Replied by
    • tenjiotex
    • at Nov 29, 20, 04:35:37 AM
    • Russia Sr.Newbie 21
    • last active 3 years ago

    Hello everybody! I'm here again. How are you doing with my case? Some casinos have started returning money. How are you doing with that?

  • Sydney
    • Replied by
    • Sydney
    • at Nov 29, 20, 02:23:11 PM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello tenjiotex,

    We still haven't heard from the Casino Representative. She said she would get back to us as soon as they receive some info from Play'n GO. 

    Since it's weekend and most of the Casino Representatives don't work on weekends, we'll send them an email on Monday and ask if they have any updates.

  • tenjiotex
    • Replied by
    • tenjiotex
    • at Nov 29, 20, 02:46:02 PM
    • Russia Sr.Newbie 21
    • last active 3 years ago

    Thanks for this post from:

    Sydney wrote:

    Hello tenjiotex, We still haven't heard from the Casino Representative. She said she would get back to us as soon as they receive some info from Play'n GO.  Since it's weekend and most of the Casino Representatives don't work on weekends, we'll send them an email on Monday and ask if they have any updates.


    hello Sydney.

    I hope they will at least try to contact them :) Will wait.

  • Sydney
    • Replied by
    • Sydney
    • at Dec 04, 20, 10:46:59 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello tenjiotex,

    We've received a reply from the Casino Representative. She says they received an email from Play'n GO that this case has been resolved and that the balance was successfully withdrawn.

    Could you please confirm if you received your payment?

  • tenjiotex
    • Replied by
    • tenjiotex
    • at Dec 04, 20, 05:52:02 PM
    • Russia Sr.Newbie 21
    • last active 3 years ago

    Thanks for this post from:

    Sydney wrote:

    Hello tenjiotex,

    We've received a reply from the Casino Representative. She says they received an email from Play'n GO that this case has been resolved and that the balance was successfully withdrawn.

    Could you please confirm if you received your payment?

    hello Sydney,


    I confirm that I have returned the balance and withdrawn the money. The problem has been resolved. Thank you for your help

  • Sydney
    • Replied by
    • Sydney
    • at Dec 05, 20, 11:20:13 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello tenjiotex,

    We're glad to hear that. Thanks for letting us know!

  • StrongGAMBLER
    • Replied by
    • StrongGAMBLER
    • at Dec 15, 20, 03:52:59 PM
    • Russia Newbie 3
    • last active 3 years ago

    Hello Sydney, similarly to the situation with tenjotex, the wildblaster casino stole RUB 215,000 ($ 3,000) from the account, I ask you to help me solve my problem. Representatives of the casino have already unsubscribed for three months that they expect a response from the provider that he approved the payment of this money, but at the moment the money has not been returned. I ask you to help. thank you in advance!

  • Sydney
    • Replied by
    • Sydney
    • at Dec 15, 20, 03:58:38 PM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello StrongGAMBLER.

    The player with username tenjiotex has been paid and his case has been resolved.

    Could you please private message me your casino username and we're going to contact the Casino Representative regarding the issue you're having at the casino.

  • StrongGAMBLER
    • Replied by
    • StrongGAMBLER
    • at Dec 15, 20, 04:08:40 PM
    • Russia Newbie 3
    • last active 3 years ago
    Sydney wrote:

    Hello StrongGAMBLER.

    The player with username tenjiotex has been paid and his case has been resolved.

    Could you please private message me your casino username and we're going to contact the Casino Representative regarding the issue you're having at the casino.

    Sydney has sent information to you by personal message. Specify, please, did you receive?

  • Sydney
    • Replied by
    • Sydney
    • at Dec 15, 20, 04:17:37 PM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello StrongGAMBLER,

    Thanks for providing us with your casino username. We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

  • Sydney
    • Replied by
    • Sydney
    • at Dec 16, 20, 06:32:53 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello StrongGAMBLER,

    The Casino Representative says that this issue has been settled earlier this morning. Could you please confirm if this has been resolved.

  • StrongGAMBLER
    • Replied by
    • StrongGAMBLER
    • at Dec 18, 20, 12:54:16 AM
    • Russia Newbie 3
    • last active 3 years ago

    Thanks for this post from:

    Hi Sydney, yes it is true, the money was restored and already withdrawn. Thank you for your help. The problem has been resolved.

  • Sydney
    • Replied by
    • Sydney
    • at Dec 18, 20, 02:37:32 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    StrongGAMBLER wrote:

    Hi Sydney, yes it is true, the money was restored and already withdrawn. Thank you for your help. The problem has been resolved.

    Hello StrongGAMBLER,

    Glad to hear that. Thanks for letting us know! 

  • vidinov33
    • Replied by
    • vidinov33
    • at Jan 29, 21, 04:36:55 PM
    • Belarus Newbie 1
    • last active 3 years ago

    good evening dear forum casino wildblaster refuses to pay winnings they offer me such systems for withdrawal which are prohibited in Belarus I offered them to withdraw money to Bitcoin they refuse although the operator wrote to me that I need to make a deposit from bitcoin and I can withdraw money to it well i didn't since they are not converted into rubles my understanding is casino refuses to pay money this is the player's throw

    invite a casino representative to answer here and finally resolve the issue

    mail casino renisans33@mail.ru

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 30, 21, 02:02:52 PM
    • Serbia Moderator 15385
    • last active 4 hours ago

    Thanks for this post from:

    Hi vidinov33,

    The casino rep will be notified. We'll keep you posted. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Feb 03, 21, 06:57:49 AM
    • Serbia Moderator 15385
    • last active 4 hours ago

    Thanks for this post from:

    Hi vidinov33,

    We received feedback from the casino rep. Namely, they advised us that you never made any deposit or request withdrawal at their casino. You took 20FS on registration (which could never be withdrawn by itself), wagered and lost them. 

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