Bonus from a reached playthrough invalid

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Last post made 16 years ago by Greengem
Greengem
  • Started by
  • Greengem
  • New Zealand Sr. Newbie 17
  • last active 8 years ago

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  • Greengem
    • Started by
    • Greengem
    • at Nov 05, 08, 07:06:44 PM
    • New Zealand Sr. Newbie 17
    • last active 8 years ago

    Has anyone experienced amounting bonus dollars after reaching a play through from a free chip, and then when going to redeem the bonus being told that due to a free chip being used the bonus will not be paid out? 

    Being able to cashout after a playthrough is treated differently than being able to amass bonus dollars.  Maybe when a person wins big too many bonus dollars can be clocked up. 

  • Greengem
    • Replied by
    • Greengem
    • at Nov 05, 08, 10:26:35 PM
    • New Zealand Sr. Newbie 17
    • last active 8 years ago

    I have not been clear enough in my post.  I had my comps withdrawn from playing after the playthrough was reached. 

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