Once in awhile they will use this tactic

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Last post made 17 years ago by megan00
TAAADAAA
  • Started by
  • TAAADAAA
  • United States Superstar Member 5874
  • last active 2 months ago

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  • TAAADAAA
    • Started by
    • TAAADAAA
    • at Mar 01, 09, 06:10:14 PM
    • United States Superstar Member 5874
    • last active 2 months ago

    I don't know, maybe it's just my personal experience.  I see that they will use this tactic to get away with or slow your process of paying out or whatever.  I withdrew $77 winning from a free chip at Clubplayer casino and this is the conversation I have with livechat.

    Thank you for using our LiveChat Service. This is 'Nathan'. How can I help you?
    haudaica: hi, would you transfer me to withdrawal department? or if you could help then, no need to transfer
    haudaica: acct at club player
    haudaica: username is haudaica
    Nathan: The withdrawals department is not open on Sundays
    haudaica: oh
    Nathan: What can I do for you?
    haudaica: just have a question about my withdrawal
    haudaica: it's been approved since 2/23/09
    haudaica: usually 2 days it will reach my usemywallet acct, but I still don't have it yet
    Nathan: That withdrawals was actually canceled
    haudaica: why it cancel?
    Nathan: The winnings are removed out of the account
    haudaica: why?
    Nathan: This because the money was earned from a second redeemed freechip.
    haudaica: no sir, that freechip is between deposit
    Nathan: Please note that multiples freechips  in a row are not allowed.
    haudaica: I redeemed that free chip after the deposit
    Nathan: It is not, And our withdrawals department already reviewed the account, Sorry.
    haudaica: thank you

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    nalgenie
    • Replied by
    • nalgenie
    • at Mar 01, 09, 11:50:04 PM
    • United States Super Hero 2190
    • last active 6 years ago

    I don't think they should redeem them in the first place.  It gets reviewed while you are redeeming it.

  • mondobiz
    • Replied by
    • mondobiz
    • at Mar 03, 09, 11:45:57 AM
    • Sweden Sr. Member 345
    • last active 9 years ago

    RTG, whats to say

  • megan00
    • Replied by
    • megan00
    • at Mar 03, 09, 12:55:34 PM
    • Austria Newbie 6
    • last active 17 years ago

    these casinos like coolcat, clubplayer or betroyal are far away from doing serious business. they are just trying to let you deposit, and that by all means. you have won some cash with a free chip? so what, they say. we won`t pay you anyway! I am sick of their lousy escuses.

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