Should casino support provide RTP information?

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Last post made 1 year ago by ArioSoft
mullbeaty127

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  • mullbeaty127
    • Started by
    • mullbeaty127
    • at Jan 11, 23, 05:35:05 AM
    • Switzerland Newbie 6
    • last active 3 months ago

    I've been asked to contact provider about such info

  • MarijaS
    • Replied by
    • MarijaS
    • at Jan 11, 23, 05:40:32 AM
    • Serbia Moderator 1392
    • last active 5 hours ago

    Thanks for this post from:

    Hi mullbeaty127,

    Yes, that is correct, the information about the game RTP is/should be available on the game provider's website. 

  • mullbeaty127
    • Replied by
    • mullbeaty127
    • at Jan 19, 23, 01:17:34 AM
    • Switzerland Newbie 6
    • last active 3 months ago

    And casino support is not obligated to know this info?

  • MarijaS
    • Replied by
    • MarijaS
    • at Jan 19, 23, 03:15:31 AM
    • Serbia Moderator 1392
    • last active 5 hours ago

    Thanks for this post from:

    It would certainly be a good thing. Customer support should assist and provide information regarding their website. 

  • RioCarter
    • Replied by
    • RioCarter
    • at Mar 24, 23, 04:32:47 AM
    • Germany Newbie 7
    • last active 1 year ago

    Thanks for this post from:

     

    Yes, casino support should be able to provide information on the Return to Player (RTP) percentage for the games they offer. RTP is a key metric in online gambling, as it represents the average amount of money that a player can expect to win back over time from a particular game.

    While RTP is typically publicly available information, it can be difficult for players to find, particularly for newer or less popular games. In these cases, contacting customer support may be the easiest way to obtain this information.

    In addition to RTP, casino support should also be able to provide information on other key aspects of gameplay, such as bet limits, bonus features, and payout structures. By having access to this information, players can make informed decisions about which games to play and how much to wager, which can help to maximize their chances of winning while minimizing their risk.

  • KingNemo
    • Replied by
    • KingNemo
    • at Mar 24, 23, 09:54:28 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Thanks for this post from:

    Hi RioCarter, 

    You are absolutely right. RTP is a crucial factor to consider when choosing which games to play in an online casino, and casino support should be able to provide this information to players upon request. While RTP is usually publicly available, it can sometimes be challenging to find or understand, especially for newer or less popular games. In such cases, reaching out to customer support is a great way to obtain accurate and up to date information.

  • ArioSoft
    • Replied by
    • ArioSoft
    • at Apr 12, 23, 08:24:23 AM
    • United States Newbie 10
    • last active 6 months ago

     I think it's reasonable to ask a casino provider to provide information about the Return to Player (RTP) for their games. RTP can help players make more informed decisions about which games to play and how to manage their bankroll. Additionally, providing this information can increase transparency and trust between players and the casino. However, I prefer reliable casinos with transparent policies. That's why I have never worried about this question yet.

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