Taking on investigation role;

I’m really sorry for believing that this place cared enough about individuals problem with casinos that it would do whatever it takes to reach a point of satisfaction to both parties; I believe they call that a “ NEGOTIATOR” well it seems that I misunderstood the whole concept and for that “I apologize” I must say that I’m greatly dissapointed on the manner that my request was close. It came out from this kinda view “ look I check they said so that’s that “THIS TOPIC IS CLOSED” now stop complaining. That was sort of a rude way to say.....well we all have no problem reading between the lines ... but thank you again for.......whatever ....I shell not state not one more statement and I apologize once again for misunderstanding what this sight stood for....

Hi Frosty1,

Your topic is closed because there's nothing further we can do to help you. There's no point in keeping it open and repeating the same thing over and over again. The topic can't stay open forever. We were chatting with the casinos you had the issues with, we did contact them on your behalf because we wanted to help you and we got the same answer from all of them and we passed it on to you. You can't say we didn't try to help you. We spent our time trying to solve your case and try to get the answers. We got them, they are not in your favor and our hands are tight because we can't decide whom casinos accept as their players. 

We assited you so many times that i lost the count ( forum, PMs, our live help )  so i dont really get yor beef. When it comes to chargebacks ( like in your case ) there is really little we can do to assist any member. Doing the chargebacks is literally one of the worst things you can do when playing online. And money processors ( that are used by online casinos ) have almost zero tolerance for such cases ( for a good reason if i may add).

We did our best to assist you, but as Melissa said it came to the point that we are running in circles, and there is really nothing we can do to assist you any further. Hence the closed topic.

You are also being most unfair with your comments, as we spent our time and efforts going back and forth between yourself and casinos. What you are saying now is that you do not appreciate our efforts , and our service that helped so many and that is free of charge.

Well, there is so much an affiliate site can do to help with their "FREE" complaints service, not sure what the real issue was here though. Further than that, you would then need to seek advise/help from the relevant licensing body coporate who license that casino to take the matter further, should the casino be unethical or whatever the case.