Napoleon Casino No Deposit

napoleoncasino.com

After signup send email about 10 euro no deposit bonus to support@napoleoncasino.com

I got it in 45 minutes.

i don't see anything about a 10€ no deposit offer at the promotion tab of this casino... is this a special promo from your area?

before registering there i have talked to live support and they told me there's no 10€ no deposit offer or something else "no deposit bonuses" for sign up's available right now

 no netherlands supported and also was told to email support for free money

I've talked with Ella, customer support. I geuss its true..

1. U need to fill up the details in ur profile when registering

2. Send an email with ur Profiel ID to there support email adress

(Ask them about the no deposit offer)

3. They will add the no deposit bonus to your account if ur qualified

Too bad they dont accept the Netherlands! :(

Full details: Go here ---> https://www.napoleoncasino.com/#/promos/?news=159770

Any wagering for the 10 euro,no deposit?

USD - 10 Wager x55 Maximum withdrawal is 100 USD.
EUR – 10 Wager x55 Maximum withdrawal is 100 EUR

germany were not listed in the "country-tab of profile settings" ...i think we are restricted in here 

And it says in the frontpage: "10 US DOLLARS FOR SIGNING UP.- IS FINISHED"...

Info about this site from support:

Okay, unfortunately our system does not accept german number, your bonus can only be activataed with a belgian or french number

Only players with belgian or french id card are legal to play on our website

How about a no deposit bonus where you don't have to jump through a million hoops and tell your life story.  Any ideas?

Hey guys just to add my experience with this one, i signed in today to claim this offer, Serbia residing, sent them email regarding and didnt need to tell a story :) just my username and kind ask if i am eligible.They answered my that i am and in two hours notice and bonus is credited.Support is available 24/7 site is solid and they have wide range of games especially for slot fans Netent and Microgaming are there and you can play them with a 10e.

A paid advisor? :D Have to say the complete opposite. The Live chat can't do anything, just superficial things. The email support said that the bonus will be credited, bit it never showed up and now they are not reachable. 

Yeah they give a euro for this post :) it seems this one is like a wheel spin..cause like i said i had no problems with this bonus.

Don't deposit here guys.

I have received  the bonus made the wagering with a balance over 700 euros.The rollover was made long before that when I had like 200 euros in my account but I played for the fun with bets up to 2 euros.I have continued playing until I had only 100 euros in my account and after that stopped and made a withdraw request as the chat rep told me.I have sent my id card.It was rejected(I have no problem with that) they told me to make a small deposit and send a utility bill.I don't had for the moment money in my neteller so I told my self to wait for the next week to make the neteller deposit.

today I got this email:

Dear player.

We would like to have your attention,
Since you did not fulfill the terms and conditions of the bonus you received.
According to the rules and conditions and current promo such as None Deposit Bonus, your bonus was written off due to its expiration.
More details about terms and conditions of this promo you can find
In the description of this promotion on our web site.

Sincerely,
Casino Napoleon

When I logged in the account the money were gone.I don';t understand why.The chat told me to contact the support from my email.Did that and waiting for an answer.From the email I understand that the bonus expired even if I have made the wagering.

So for the moment I tell you not to make a deposit here because this is shady

Good luck waiting for an answer trough their email support.. i haven't got an answer until this day.. And more or less, RED FLAG for everyone who wants to try them with real money. There are two possibilities- 1. They are shady, rogue casino 2. They are complete noobs in the online gambling industry and don't understand how things work :D

Today I registered there and I wwas told that there is no longer a no deposit bonus.

They have answer me this :

Dear Victor,

First, we would like to thank you, that you have chosen our Napoleon Casino for good time spending. 

Also, thank you that you took a part in the “None Deposit Bonus” promotion.

Let’s get to the issue.

Please note, that the withdrawal of funds during the game on this promotion can only be available, once all the necessary conditions for wagering specified in terms and conditions are met. 

Here are few remarks from terms and conditions of the promo you were participation on.

1. The bonus is credited to Your account only after the confirmation

  In the interest of fair gaming, wagering was x55.

2.  You can't withdraw the bonus money until you do

  wagering conditions of this bonus, making bets with real money
  55 times bigger than credited bonus. 

3. The maximum amount of your withdrawal for the current promo,

  may not exceed more than 1000 UAH / 1000 RUB / 100 USD / 100 EUR.

Also, I would like to point out, that your game play as well as money on the balance, was accumulated due to none deposit bonus which you received and comply with the terms and conditions which can be found here.  https://www.napoleoncasino.co m/#/promos/?news=159770

So, because the promotion has ended, at the end of the promotion, your account balance has been adjusted.

We are extremely sorry for any inconvenience it may cause you.

Thank you.

Sincerely,

Napoleon Casino.

Don't risc your money here

Dear play3r211,

 My Name is Monica, i am a representative from Napoleon Casino.

I'm very apologizing to hear your disappointment. Let me please try to resolve your issue.

Would you please share your profile ID by messaging me though this forum, so I can take a look in to the issue and respond back to you.

Thank you.

Sincerely, 

Monica.

NapoleonCasino.com

Dear Total Raccoon,

My Name is Monica. Nice to meet you. I would love to solve some how your negative toots about your comment regarding Napoleon Casino.

Would you please let me know, when did you send your email to support? So i can look and come back to you.

Usually we respond quickly, unless we did not get your email for some unexplained technical issue, or we responded back to you and our email maybe got in to your spam folder. One way or another. Would you please let me handle what ever there was an issue and help you clear the situation? If you can send me you profile ID or email that you used to register at Napoleon Casino, i can look in to your profile and try to locate your email and come back to you.

Thank you,

Sincerely,

Monica

NapoleoCasino.com

Hi

This is my Id on napoleoncasino:

17733557

This is another email from Your support:

You wrote: 1. Please confirm to me was my wagering completed in the same day I have received the bonus? I think it was.

- Your 1 Part of the term was completed where you wagered x55 - None Deposit Bonus that you received

-Then you tried to withdraw the money. Your withdrawal request was rejected.

-Then you contacted support as stating in your previous and current email, they recommend you, to make a minimum deposit to comply with second part of terms for None Deposit Bonus that you were participating.  

- No deposit was made from your side.

2. The second part of the bonus conditions was that when you finish first condition of the bonus you had make bets with real money, 55 times bigger than your original credited bonus.

- Means you need to do minimum deposit and make bets 55 times bigger then your original credited bonus.

- However, there was no deposit made from your side, except you were playing for the bonus money. So, you avoided the second part of term and condition of the bonus in which you were participating.

About our None Deposit Bonus terms. You cannot separate just one part of terms and conditions if there are more conditions exist in the promo in which you were participating. 

You wrote: As you mention in your email: It says that if the bonus wagering is not completed in 3 days it will be canceled, not the real money that result after

the wagering.

-There is no such a text in terms where it is stating - not the real money that result after the wagering.

Since you did not comply 100% with terms and conditions of the bonus in which you were participating. After 3 days passed, your balance was corrected do to cancellation of the bonus. 

- It’s not about what terms you broke, it's more like you didn't comply by the described terms.

Thank you.

Sincerely,

Napoleon Casino

I didn't replay to this because it is total bs and told to myself that it doesn't matter.If You can help me Ok If not again ok.

The support told me tot make a deposit in order to withdraw but they didn't told me that it was a condition of the bonus.It wasn't in the terms the fact that the money will Be taken If I didn't deposit.Think about the fact that I made the wagering in 4 hours but maybe somebody else will finish it in 2 data and surprise after that You take his money because he didn't made a bogus deposit in  2 days?

If Your support thought that I will not make a deposit they were wrong.

Your live chat didn't told me to me the deposit just tot make an withdraw.When I has 300 in My account I have asked the live support If I cân make an withdraw and they said yes to give it a try(didn't mențion the deposit part).I had în the paste sites where they have sent to me money without making a deposit.I would have made a deposit when I had money in My neteller account.

Hi!

I'm back with an update.After receiveing help from casinonapoleon rep that is here on the forum They have put back the money in my account and after a small deposit of only 2 euros I was able to make an withdraw today and in 3-4 hours I had the money in my neteller.The rep Monica kept her word and sorted things out.You can trie to play here now.

ty again Monica

Hi. I noted that napoleoncasino.com domain is not working

Do you know what to do when your online casino has desapaired?

Regards

Santiar

Napoleongames.be is the correct website

This is another casino

Apparently the casino was closed.In other forums ,the representative does not appear from 18 December

Yes. The belgium site is another casino online

Napoleoncasino.com seems to close 

Oh sorry, did not know there were two!

Yes. The belgium site is another casino online

Napoleoncasino.com seems to close 

napoleoncasino.com close its domain about 1 year ago, I had an account there with funds

I wonder what are gaming jurisdiction for? Is there a place which you can request or ply for your money when an online casino closes and you have funds in it?

marbul