Good Morning LCB members,
My apologies for late reply, but I was digging in data-bases to confirm the whole situation.
1. It turns out that player registered multiple accounts, breaching the rule of no multi-acc, that closes the case for me.
2. bothae - you shout, stalk our affiliate partners who promote us? This is not the way to resolve complaint. You have the authorities to handle such cases. I can simply match your case to a player who gets no deposit bonus with fake-details and registering many accounts, then after winning trying to cash-out, I am sorry pal but this not how we work, maybe you can speak with players who managed to play fair and withdraw with us, to see how fast we pay. The withdrawal time takes max 15 minutes during the week.
I would suggest to speak with Curacao licensing authority when you have doubts about Fairness.
In this case I would suggest caution writing this BS everywhere because it turns out that you either have a problem with multiple-accounts not only here, or simply you have a big Gambling Problem and I suggest you discontinue playing and put yourself in self-barring either from betting and casino, take a break.
Ps1. I hope our reply is satisfactory, If you want to hear more we will send LCB. admin a proof of abuse and breaching the rules.
Have a nice day.