RESOLVED: doesn’t pay withdrawals since 12 days

Last post made 15 days ago by Complaints Moderator
  • Started by
  • Fufu
  • Belgium Newbie 8
  • last active 14 days ago

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  • Hello,
    hope you are doing well.
 doesn't pay my withdrawals since 12 days now for a total amount of 4500usdt.
    i contacted their live support every day everyday hours but nobody answers me and when finally they react, asa  they know it's me, they ignore me. 

    i have sent more than 10 mails to their support team and office but no reaction.
    I feel like is a scam, I'm psychologically and emotionally affected by the situation.
    Could you please help me on this topic?
    thx a lot 
    username on 777crypto: PersistentGamble****
  • Hello again,

    i forgot to mention that their lion clubs bonuses are lies. I subscribed like 2 months ago and I still didn't receive any cashback bonuse or reload bonus !

  • Hello Fufu,

    Thanks for sharing your casino credentials with us!

    We will reach out to casino representative to inquire about your case.

    Keep you posted.

  • Thx a lot for your quick answer !

  • Hello, Problem solved since this morning. Thx a lot for your help

  • Hello Fufu,

    Thanks for the update!

    We are so glad to hear that.

    We will mark this complaint as Resolved.

  • Hello,

    i don't know what ´s going on again with this website but I have sent 300usdt 2 days ago and still didn't receive it.

    as usual they don't reply to me.

    could you please help?

    thx a lot

  • Hello Fufu,

    You informed us in your previous post that the problem was solved. We have already marked this complaint as Resolved.

    Are you saying that is not the case now? See your post here.


  • Hello,

    i Hope you are doing well.

    i have a big issue with this website. I subscribed in November and since the beginning doesn't pay promised reload and Cashback bonuses.

    i have contacted them several times and the answer is always the same : we have transferred your request to our management.

    we are talking about more than thousands usdt as bonus they didn't give. I have spend almost 20 000 usdt on their games and wagered a lot of bonuses and Cashback but they don't give it to me without any reason.

    they don't respect their term& conditions so please could you help me on this topic?

    i don't know what to do...

    have a nice day 

  • My nickmane:

  • Hello Fufu,

    Please keep in mind that you are submitting the same complaint for the third time, and we have already resolved the first one. Please refrain from filing new complaints, as we will merge them with existing ones because they are about the same topic.

    See more here.

  • Hello,

    the first 2 complaints was about whithdrawals which are resolved. And this one is for bonuses. I'm sorry for the misunderstanding.

    Do we have to work on this one or new complaint finally?

    Because the ongoing topic is not solved.



  • Hello Fufu,

    Can you please be more specific about your problem with bonuses?

    What terms are you referring to exactly?


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