RESOLVED: Account closed & No explanation or info given

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Last post made 1 year ago by Berks
Meliisme
  • Started by
  • Meliisme
  • Mexico Newbie 2
  • last active 1 year ago

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  • Never-ending proble0m resolv0ed

  • Hey Meliisme,

    Can you please be more precise? What issue has been resolved, and which Casino is in question?

  • I was having a problem with my account being closed randomly without explanation. I was told to wait for email, but when I hadn't received one I registered with your site to post a complaint-review about the situation. I wrote up a very detailed account of what happened and posted it. Afterwards I wanted to view the casino terms and conditions again just to be sure I was not in violation of rules. When I went on to the site I decided while there U would retry my login ... To my surprise it worked~> my account was restored! I then received an email stating that I had changed minor speed or something and the system thought it was fraud . They said not to do such a thing while pending deposits. . Only crazy thing is that I didn't do that at all and have no clue why they think I did. Anyway the problem was fixed and that's why I posted nevermind instead of my 3 page novel that was originally written up... I just could find a way to delete it~ so I basically just called out my own mistake about it being posted and moved on... So I'd like to thank you for responding so briefly, and thank the staff and LevelUp casino for reevaluating the situation so quickly and fixing my account issues without further hassle or complaint...

  • Hey Meliisme,

    Happy to hear that your issue has been resolved. Happy New Year and enjoy your further entertainment! thumbs_up

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