CLOSED [Due to inactivity of submitter]:

Last post made 17 days ago by Anchi
Fernando Paredes

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  • I have deposited 25£ and made 101£ playing. Now when I try to withdraw they said that i have played against there rules and deducted my whole money. No more answers have been given after my complaints.


    see email conversation below;


    Re: Hi, i have received and email saying that My withdraw has been cancelled. I have deposited my money (25£) and played now more 3 times on a roulette table. Pls approve my request withdrawal


    Dear Fernando,


    Thank you for contacting us.

    We would like to inform you that £101 deducted based on term 9.11 


    Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play. Including purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit.


    Bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.


    Kind Regards,


    Support Team


    any help plsss

  • Hello Fernando Paredes,

    Please note that we don't have this casino listed on LCB. Could you please private message me your casino username and we'll try to reach someone from the casino team.

  • Hello Fernando Paredes, 

    We haven't received a private message from you. 

    If you'd like us to provide assistance please send us your casino username.

    Thank you :)

  • We will be closing this complaint due to the submitter's inactivity. 

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