I had requested a withdrawal of $1000 from Avantgarde Casino back in May and still have not received it. Support are impossible to reach and when I'm lucky enough to get someone I get no answers and are told to send an email. I have sent numerous emails which takes weeks to get a reply if any. And when I do, again no answers. I've sent requested documents and still no funds. Example one, a reply said to wait 18 days for processing so I wait. 18 days pass nothing. Same reply, they say 72hrs for verification on a document. Time pass and still nothing. The brought up the fact that I posted on a forum regarding this matter and they accused me of "staining their name" that they "never crossed any rules" and I needed to remove it. Days go by and still nothing. Example two, on July 15th I this email...Your account has been reopened. Your account was suspended due to our system recognizing an IP address that belongs to a restricted country. If you're using a VPN, please make sure to turn it off before logging in.
Otherwise, your account may be suspended permanently. What the?? Then July 20th I get an email stating the withdrawal was complete and sent to me. Where? Where'd they send it? Definitely not to me cause I still haven't received it. I'm frustrated and angry that I have to go through all this when it not necessary. All along my account gets locked multiple times where I contact chat support and through email to have it reset cause I can't log in. I just don't know what to do anymore. Any suggestions would be greatly appreciated. Thank you