UNRESOLVED: Azure Hand withdrawal taking too long

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Last post made 20 days ago by Berks
KingyDk
  • Started by
  • KingyDk
  • Australia Newbie 7
  • last active 24 days ago

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  • Same here im waiting on a 10 k payout for 2 mths ago now I can't even log in but u keep getting emails from 

    support@thegogoroompromo.com saying sorry for the delay it will be sorted shortly what a joke 

  • I've been waiting nearly 2 1/2 months for a 10 k payput from Gogoroom user name KINGYDk they keep telling me it's in the process sorry for the delay then I all of a sudden can't log in and can't access the site but I still received messages from  

    gogovip@playerattendant.com

    support@thegogoroompromo.com
     

    Telling me that it's currently in the process I think they are pulling my leg can someone pls help me I've been with this place since it was Spin oasis then true blue then azure hand now go go Room

  • Hi KingyDk,

    Can you please send us your account username via private message, so that we can contact them in order to try to speed up that process.

  • Hi KingyDk,

    We have sent an email to the Casino in hopes that we will get some positive updates about your withdrawal. Keep an eye on this thread for any updates.

  • Thank you so much 

  • Hi KingyDk,

    We still haven't received any updates from the Casino regarding this case. We will send a reminder email in hopes that we will get some information about your concerns.

  • Hi KingyDk,

    This is what the Casino employee said about your issue:

    "Hope this Email finds You well.

    As far as we can see from the Players' account, his request has been escalated by his VIP host and the request is being handled at this moment.
    Hopefully, the Players' request should be resolved in the quickest time manner.

    Thank You! "

     

  • Thanks so much they have been saying this for weeks !! Thanks for your help I'll keep you posted 

  • Hi KingyDk,

    We won't give up, we are waiting for the update. Please let us know if you receive the funds.

  • 200% I will nothing to date so fingers crossed and thanks for all your efforts

  • Hi KingyDk,

    Did you get any update from the Casino? We are still waiting for response.

  • Hi KingyDk,

    Unfortunately, we will mark this case as UNRESOLVED due to Casino unresponsiveness.

    Once you or we get some updates on your case we will re-open this complaint.

  • Nothing still not happy rorting grubs 

  • Hi KingyDk,

    Really sorry to hear that.Crossing fingers for your payout. Hope you will get what you deserve.

  • Apparently they are now Bali fortune 

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