UNRESOLVED: Bali Fortune Complaint

Last post made 16 days ago by Anchi
  • Started by
  • 358127pf
  • Australia Newbie 1
  • last active 23 days ago

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  • Hello.

    Similar to the author of the thread by (Delsden0), I have a bunch of withdrawals (8 separate withdrawals) that remain at "pending" status with Bali Fortune.  The withdrawal dates range from March 15, 2023 through to March 30, 2023.  Their lead time to "approve" withdrawals according to their site rules are 7 business days, which has now well and truly lapsed.  After countless emails to their support team and payments team, I continually get the run around, generic answers, eg. we are busy processing lots of payments", please be patient, etc. etc...

    I really need help here if you can assist?  I will send you my login details and anything else you need via PM.  

    Many thanks in advance.

  • Hello 358127pf

    Please be advised that we don't have Bali Fortune Casino on the LCB Network. However we will do our best to help and escalate the matter..

    Could you please send us your Bali Fortune Casino username via private message so we can get in touch with Casino Representative and inquire about this matter?

    Thank you.

  • Hello 358127pf

    We received your Bali Fortune Casino username via private message and will proceed with contacting support or casino rep for assistance. Hopefully we can escalate the matter for you and help speed up the delayed withdrawal attempts. Fingers crossed!

  • Hello 358127pf

    We are still without any response from their side. We will send them a reminder email in hopes that we can get a proper answer regarding your issue.

    Keep you posted.

    Thank you.

  • Hello 358127pf

    We still haven't received a response from their side. Once we hear back we will let you know.

    Please keep an eye on this thread for any updates.

    Thank you.

  • Hello 358127pf, 

    We didn't get any response from them. Unfortunately, the casino does not want to cooperate, so we are forced to close this complaint.thumbs_down

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