RESOLVED: Beem casino no cash out recieve

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Last post made 1 month ago by beemcasino
andreas chromy

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  • Hello everyone, I've been waiting for my payout for a week now. The support always says the same first in first out. Even small withdrawals of 50 Euro are not processed.The sum now amounts to 2000 euros. I was very lucky. But it is not paid. I am fully verified.

    Could you please give me additional help. 

  • andreas chromy wrote

    Hello everyone, I've been waiting for my payout for a week now. The support always says the same first in first out. Even small withdrawals of 50 Euro are not processed.The sum now amounts to 2000 euros. I was very lucky. But it is not paid. I am fully verified.

    Could you please give me additional help. 

    Hello andreas chromy,

    Could you please private message me your casino username and we'll notify the Casino Representative.

  • Hello andreas chromy,

    Thank you for providing us with your casino username. The Casino Representative has been notified. 

    Keep you posted.

  • Dear all,

    the player recalled the request 15 times since last week, so player's request goes down in a queue each time. In such a case we recommend keeping the request pending, so we can review it properly according to queue.

    Kind regards,

    BeemCasino Team

  • Hello beemcasino, That's not entirely true. The oldest request is from March 30th, 7 days ago. This has nothing to do with the fact that I canceled some withdrawals before and or after. Also as an attempt to pay out via crypto in the hope that it will be faster than via bank transfer. I have deliberately converted some smaller payouts into larger ones here, too, in the hope that it will go faster. I would ask you to process the open payments again.

  • Hello everyone, I still haven't heard from support. My email was not answered. In live chat you still hear the same thing and that you should be patient. What should I do now?

  • Hello andreas chromy,

    The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Dear all,

    we're very sorry about the issue but due to the current international situation we're facing additional control of payment institutions which can lead to payment processing delays in certain cases. We're doing our best to avoid such delays but casinos don't have a corresponding opportunity sometimes. We're trying to fulfill the cash-out request as soon as possible. Thank you for understanding.

    Kind regards,

    BeemCasino Team 

  • Hello beemcasino, I understand you may have problems and thank you for replying. But why only them and no other casino where complaints about withdrawals have been piling up in recent weeks? 😭 Your payment processor is based in Cyprus what does this have to do with Ukraine? Or I'm wrong? Depositing money via bank transfer worked wonderfully on 3/26/22. Why not the payouts? That doesn't make sense to anyone. Why don't they respond to emails or provide some other way of withdrawal like maybe crypto that might work fast? I finally want my profit. It can't go on like this.

  • Hello andreas chromy,

    The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • do you have heard any update till then?

     

    thanks for sharing the results

  • There is currently no feedback on this. When will I finally get the money. I've been waiting for over 2 weeks now.

     

  • Hello everyone, after 3 weeks of waiting for many e-mails and your commitment Sydney, I finally received my money. It's a pity that it took so long and I didn't receive any reply to emails from beem casino. Perhaps the additional complaint about Curaçao gaming helped too. At least I got my money now and I'm happy. Thank you Sydney

  • Hello, andreas chromy,

    Thanks for letting us know! Glad that we could help. We're now going to mark this complaint resolved.

  • Dear all,

    we're very sorry for the delay - it was caused by additional security checks which can occur in certain cases. All the payouts were processed successfully.

     

    Kind regards,

    BeemCasino Team

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