This involves Bet Big Dollar Casino.. I initiated a withdrawl for $730 USD via wire transfer and it's been nothing but constantly getting the run around since the very beginning. Then I seen that it processed on what I seen the 9th but they said the 12th, and I have to wait 7-10 business days, and then another 7-10 business days, and been told a week, the most recent was 2 days (thursday was the final date). My personal bank account does not handle international wire transfers so I was directed to Western Union directly from my banking site to fill out the form for the international transfer and from there was given specific payment notes and directions so i took a screen shot of those and sent those to the support email listed on Big Dollars site with my identifying documents for verication. And yet have seen a deposit.. I have called so many times I've lost count, everytime I've made them aware that I was recording the call and requesting an MTCN number that I can use to track the payment via western union and their response is we don't have access to anything like that and shockingly nobody from their financial department is available to speak to clients I've also emailed the VIP addresses and they tell me the same things over and over, I've called my bank, ive called western union and ive called a lawyer due to the fact they have personal account information, contact information, and my card information because this is ridiculous and if I wanted to play these kinda of games, I would just download a "casino app from the playstore" that advertises payouts, atleast then I'm already prepared for it to be a scam. I have attached every screen shot I have from the very first time I contacted them via email and the same scrrenshots I sent in regarding the payment.
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