RESOLVED: bet24-7 casino does not pay winnings for 5 days

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Last post made 17 days ago by Berks
webz1k
  • Started by
  • webz1k
  • Russia Newbie 4
  • last active 7 days ago

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  • webz1k
    • Started by
    • webz1k
    • at May 19, 23, 07:37:40 AM
    • Russia Newbie 4
    • last active 7 days ago

    Hello, I have not been able to receive my payout from bet24-7 casino for 5 days. When making a withdrawal request, it was indicated that it would be processed within 48 hours. Tech support asked me to send a letter to their financial mail, from where I also did not receive a response. The casino did not ask me for any additional requirements, the documents were uploaded by me on the very first day. Please help me solve my problem. Casino bet 24-7 operated by Versus Odds B.V.

  • Berks
    • Replied by
    • Berks
    • at May 19, 23, 07:42:39 AM
    • Serbia Moderator 2798
    • last active 12 hours ago

    Thanks for this post from:

    Hello webz1k,

    Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you with the withdrawal?

    Thanks in advance.

     

  • Berks
    • Replied by
    • Berks
    • at May 19, 23, 08:07:34 AM
    • Serbia Moderator 2798
    • last active 12 hours ago

    Thanks for this post from:

    Hello webz1k,

    Thank you for sharing your account details. We have sent an email to Casino Rep to inquire about your payout.

    Keep an eye on this thread for any update.

    Thank you.

  • webz1k
    • Replied by
    • webz1k
    • at May 20, 23, 08:03:52 AM
    • Russia Newbie 4
    • last active 7 days ago

     Casino is still not responding, payout is still being processed, it has been 6 days already :(

  • Berks
    • Replied by
    • Berks
    • at May 20, 23, 03:21:50 PM
    • Serbia Moderator 2798
    • last active 12 hours ago

    Thanks for this post from:

    Hello webz1k,

    We understand that you are feeling frustrated, but Casino Rep got back to us and said that very soon will hit your account. We are sure that the delay is due to weekend,and hope that Monday will bring a good news.

    Thank your for understanding.

  • webz1k
    • Replied by
    • webz1k
    • at May 20, 23, 03:29:40 PM
    • Russia Newbie 4
    • last active 7 days ago

    Thanks for this post from:

    Thanks for the help in solving my problem, Berks and LCB Team. I'll let you know here if the winnings are paid out.

  • webz1k
    • Replied by
    • webz1k
    • at May 22, 23, 08:30:54 AM
    • Russia Newbie 4
    • last active 7 days ago

    I have just received my payout. Thanks again Berks and LCB Team! :)

  • Berks
    • Replied by
    • Berks
    • at May 22, 23, 08:42:29 AM
    • Serbia Moderator 2798
    • last active 12 hours ago

    Thanks for this post from:

    Hello webz1k,

    Happy to hear that you received your money! thumbs_up

    Enjoy your winnings.

    We will mark this case as Resolved.

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