CLOSED: [due to the submitter's inactivity]: Bet365 - No Payment Issue

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Last post made 3 months ago by njanjam
Josh797
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  • Josh797
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  • Hi, My name is Josh Mulready. I have an account with Bet36. My account currently has $1,440 in funds. Bet365 has banned my account and refused to withdraw my funds, and they have also blocked my email, preventing me from contacting them directly. They claim that I duplicated my account, which is not true. I am requesting assistance in recovering my funds and resolving this issue, as I have been unfairly denied access to my account and money. Thank you for your help. Sincerely, Josh Mulready

    Disputed amount: 1440$

    Casino: Bet365

    Case #: 4114

    Submitted via LCB complaint form
  • Hi Josh797,

    Thank you for taking the time to share your experience with the LCB members, and we are sorry to hear about your negative experience. 

    Please note that we don't have this brand listed, but we will try to contact the casino and provied you with our assistance.

    Could you please share with us more details about your case:

    • Is your account verified?
    • Is this your first withdrawal at Bet365 Casino?
    • Have you claimed any bonuses, or have you played with deposit money?
     

    Also, it would be helpful if you could provide, via private message, any conversations or emails you received from the casino regarding their allegations.

    Once we have all this information, we will contact the casino.

  • Hi Josh797,

    Could you please confirm whether you’ve seen our response and if you still require any assistance?

    Thank you.

  • Hi Josh797,

    Since we haven't heard back from you, we will consider your case #4114 CLOSED due to the submitter's inactivity. 

    However, if you still need our assistance, please let us know via personal message, and we will reopen the case.

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