RESOLVED: Betcoco delayed withdrawal

Last post made 1 month ago by Berks
  • Started by
  • pikack
  • Croatia Newbie 2
  • last active 1 month ago

Readers of this topic also read:

Please or register to post or comment.

  • Hi,

    I made several deposits to Betcoco, placed several sports betting bets, fully verified my account and then after some time made a withdrawal request using the same crypto method I used to deposit. 

    It's now been more than s week even though they say it takes 72 hrs to process a withdrawal. The only response I get from them is that they have some delays and that it's been forwarded, etc, etc. 

    Is there anything that can be done from your side to help me? I will send you any docs and info you ask. 


  • Hello pikack,

    Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to try to speed up a withdrawal process?

    Thank you.

  • Hello pikack,

    Thanks for sharing your account details with us. We will ping Casino Rep in order to help you with this matter.

    Keep an eye on this thread for any updates.

    Thank you.

  • Hello pikack,

    Casino Rep got back to us: 

    "I would like to inform you that both withdrawals made at the beginning of the month have been approved and should have been credited to his account by now.
    Upon reviewing our back-office records, it appears that the delay may have been due to the recent submission of his documents for KYC verification. Please note that it typically takes us approximately 48 hours to complete the KYC process."

    Please keep us posted.

  • Just to give an update...


    After I submitted a complain here and at one other address and informed betcoco about that, their "vip service" contacted me and yesterday my second withdrawal request was paid out. 

    I still have some money on my account with them and I hope there will be no similar problems when I decide to withdraw it. 


    Thank you for your assistance. 

  • Hello pikack,

    We are glad to hear that you've been paid and hope that you will not have similar problem with the next withdrawal.

    Enjoy your winnings. thumbs_up

    We will mark this case as Resolved.

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi Serbia 2 months ago

See all casino bonuses available for your country on our Easter bonus themed page . We will also post updates in this thread for your convenience. If you find any Easter themed offers feel free to...
Easter Casino Bonuses - Best Bonuses For April 2023

Lilit Lilitik<
Lilit Lilitik 2 months ago

Hi. I recently received a letter from this casino that I can register and get $100 free chips, I signed up, went through all the conditions of this bonus, asked what I need to do to get the winnings,...
UNRESOLVED: Lucky Legends Casino

KingNemo Canada 2 months ago

Highway Casino - Exclusive No Deposit Bonus New players only! US OK! Amount: $35 Bonus code: LCB35 How to claim the bonus: Players need to sign up through our LINK ,verify their account and activate...
Highway Casino Exclusive No Deposit Bonus