I have registered in vespercasino.com on 29/10/2020 I have made 5 money deposits, I never received bonuses, I won 2000 euros 30/10/2020 the identification of my account was done successfully on 1/11/2020, I requested immediate withdrawal and although the withdrawal it happens up to 24 hours after 48 hours and constantly the same excuse that I am in priority in the finance department there was no development, I asked them again in the chat what happens with the withdrawal of money came a message that my account has been blocked because I have a second the same ip, I do not have a second account nor did I violate any regulation, I never got bonuses and yet instead of withdrawing my money my account was blocked, I can upload the relevant screenshots that confirm everything I write, you can help me ?
UNRESOLVED: BIg Problem with Vespercasino.com
- Started by
- Kostas Ioannidis
- Sr.Newbie 17
- last active 3 years ago
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- Started by
- Kostas Ioannidis
- at Nov 03, 20, 08:11:02 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- Kostas Ioannidis
- at Nov 03, 20, 08:24:57 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 03, 20, 08:27:46 AM
- Moderator 15222
- online
Sorry to hear that, Kostas Ioannidis. Could you please private message me your casino username?
We're going to get in touch with the casino rep and see what happened with your withdrawal. Please keep an eye on this topic.
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- Replied by
- Kostas Ioannidis
- at Nov 03, 20, 08:28:59 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 03, 20, 08:44:26 AM
- Moderator 15222
- online
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- Replied by
- Kostas Ioannidis
- at Nov 03, 20, 08:56:52 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- Kostas Ioannidis
- at Nov 04, 20, 08:14:44 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 04, 20, 08:29:18 AM
- Moderator 15222
- online
The casino has been informed and we still haven't heard back from them. We'll let you know as soon as we hear from them.
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- Replied by
- Kostas Ioannidis
- at Nov 04, 20, 09:40:31 AM
- Sr.Newbie 17
- last active 3 years ago
Yesterday I asked a question at the casino about my topic and they answered a while ago..
"we did not say we would check it again. I told you that I would send you a confirmation that we see another account with the same IP address. as soon as the security service confirms me, I will send it to you."
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- Replied by
- Kostas Ioannidis
- at Nov 05, 20, 04:34:00 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 05, 20, 05:12:31 AM
- Moderator 15222
- online
Kostas Ioannidis wrote:
no further developments. because I earned a respectable amount trying to make excuses by blocking my account
I know. These types of casinos with fake games do not want to pay their players. Unfortunately, we see the same scenario from most of these brands, they take players' deposits and never pay them out. However, they are licensed by Curacao so you can file a complaint directly to their licensor and ask them to assist you with this case. They should be able to help you.
I doubt they will get back to us since we haven't heard back from the casino rep for quite some time, especially now that they know we discovered pirated games at their casino.
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- Replied by
- Kostas Ioannidis
- at Nov 05, 20, 05:37:40 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 05, 20, 06:11:29 AM
- Moderator 15222
- online
Sure. I'll send you a PM with further instructions.
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- Replied by
- Kostas Ioannidis
- at Nov 06, 20, 04:20:33 AM
- Sr.Newbie 17
- last active 3 years ago
This answer was given to me by vespercasino, allegedly I have a second account with a different email but with the same phone number, the receipts they sent me are fake and this photo is a product of processing to block my account, they are scammers
>Image removed due to privacy reasons by MelissaN<
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- Replied by
- Kostas Ioannidis
- at Nov 06, 20, 05:24:52 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 06, 20, 05:39:24 AM
- Moderator 15222
- online
Kostas Ioannidis wrote:
no this address is not mine and I want to prove it I want to send a message to yahoo and yahoo mail to prove it to me it really is not mine
I see. Okay then gather as much info as you can and also file a complaint to Curacao gambling license following the instructions I sent you in PM. Please also keep us posted.
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- Replied by
- Kostas Ioannidis
- at Nov 17, 20, 06:32:10 AM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 17, 20, 06:35:52 AM
- Moderator 15222
- online
Kostas Ioannidis wrote:
No stay nothing this is why I didn't send you any message .
My account is still blocked they probably stole my 2000€
Thanks for the interest
Thank you. We are still trying to get in touch with them and we send them reminders but I doubt they will reply to our emails since we already added them to our Warning list.
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- Replied by
- Kostas Ioannidis
- at Nov 28, 20, 12:46:25 PM
- Sr.Newbie 17
- last active 3 years ago
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- Replied by
- MelissaN
- at Nov 30, 20, 05:38:28 AM
- Moderator 15222
- online
Kostas Ioannidis wrote:
I do not know if this item is enough but the mobile phone number is only one digit different ************ its mine 69551******** its not mine
>phone number edited due to security reasons<
Could you please clarify what phone numbers are you referring to?
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- Replied by
- MelissaN
- at Dec 18, 20, 07:46:45 AM
- Moderator 15222
- online
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