CLOSED [Due to inactivity of submitter]: Bitcoinpenguin casino rejected cashout in error, and stole .028 btc

114
views
3
replies
Last post made 1 month ago by KingNemo
Memateka29
  • Started by
  • Memateka29
  • United States Newbie 3
  • last active 1 month ago

Readers of this topic also read:

  • Today i needed couple minutes to open pages, they loading so slow. On my tablet and laptop is same.

    Read

    Slow loading pages

    5 522
    1 year ago
  • Im looking for a good online casino where i can deposit my money and have a good time not just get robbed straight up.

    Read
  • Who's all pumped for playoff hockey??  question is who r u rooting for  and who are you  wagering on in 1st round and or outright winner of  LORD STANLEY?/ Im an Oiler fan so i bet them outright...

    Read

    NHL Playoffs

    3 445
    1 year ago

Please or register to post or comment.

  • Hi there, 

    I made four non bonus deposits at bitcoinpenguin. Then I requested a cashout in the amount of .048btc. The cashout was rejected and the casino withheld .02 btc.

    The customer service chat reps said that this was because i was playing with a bonus-- this is incorrect. And false

    While I was given a cash back bonus earlier, i completely played thru that and completely lost any and all winnings related to any bonus.

     After this bonus was done (balance was at 0) I made 4 additional deposits unrelated to any bonuses. On the last deposit (0.005 btc) I won 0.048, and requested a cashout.

    NOTE: The cashout ws rejected without any explanation. I reached out to their reps, and they continue to claim that my balance was adjusted to 0.02 and cashout was rejected because a previous bonus that was no longer in play was applied. To be clear, I was not playing with a bonus, as it was played through until all winnings front that bonus were exhausted. So the "bonus" should no longer be considered, as again, there was no remaining balance left from that bonuse. I went on to deposit multiple times since that bonus, so when the last four deposits made since none of the last 4 deposits were not linked to any bonus.

    I'm seeking that bitcoinpenguin restore my full balance, and honor the original cashout request in the total amount of 0.048 btc. My email/username is moniquemateka@gmail.com.

    Thank you in advance for any help you can provide with this.

     

     

     

  • Correction, bitcoinpengin took back .028** (not .02) as previously noted

  • Hello Memateka29

    Please be advised that BitcoinPenguin Casino is listed under our Warning/Rogue Casinos.

    "This casino is not regulated and has no license. This means you should proceed with caution and you wont have the safety of disputing any claims with a licensed gambling authority."

    We can reach out to Casino Rep regarding your complaint, but there is no guarantee that the outcome will be successful. Could you please private message me your casino username so we can proceed further. 

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Sylvanas<
Sylvanas Serbia 16 days ago
84

We are excited to announce our biggestcontest yet! This contest comes with a MASSIVE $12,000 prize pool ($10,000 main prize pool and $2,000 consolation prize pool) lasts until the end of September...
$10,000 + $2,000 Contest - LCB Awards 2022: Vote for Best Casinos!

Sylvanas<
Sylvanas Serbia 24 days ago
76

Take part in our exclusive YouTube Contest and you'll get a chance to win a share of $250 prize pool in a random draw! If you're a fan of online slots, this contest will be lots of fun, since...
Top 5 Real Money Slots: $250 Cash Contest

MelissaN<
MelissaN Serbia 2 months ago
21

Vegas Crest Casino - Exclusive Free Spins New players only - US OK! 50 free spins on Great White Buffalo How to claim the bonus: Players need to sign up through our LINK , choose Option A ( LCB Offer...
Vegas Crest Casino Exclusive No Deposit Bonus