CLOSED [Due to inactivity of submitter]:Bitdreams Casino verification documents

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Last post made 1 year ago by tough_nut
Val1988
  • Started by
  • Val1988
  • South Africa Newbie 3
  • last active 1 year ago

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  • Val1988
    • Started by
    • Val1988
    • at Jun 08, 22, 07:00:36 AM
    • South Africa Newbie 3
    • last active 1 year ago

    Hi, I am from South Africa...and love betting online.

    But with Bitdreams casino its so dificult to verify myself.

    I made a deposit with my visa debit card, got small winnings but cant withdraw due to verification. Bitdreams request document stating my name and surname with card details on one letter, but the bank I am banking with in South Africa do not give confirmation letters of bank cards (With all the fraud), only account details confirmation. My bank also do not give details of card on a letter stating that this specific card is linked to my bank account. On my bank statement of my bank account it does show the last 4 digits of the card transaction. I send it to Bitdreams but still the statement not approved. What should I do ? 

  • Sydney
    • Replied by
    • Sydney
    • at Jun 08, 22, 07:15:43 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello Val1988,

    Could you please send me your casino username to private message inbox and we'll ask the Casino Representative to check if anything can be done here?

  • Sydney
    • Replied by
    • Sydney
    • at Jun 08, 22, 07:41:57 AM
    • Serbia Almighty Member 14944
    • last active 1 year ago

    Thanks for this post from:

    Hello Val1988,

    Thank you for providing us with your casino username. The Casino Representative has been notified. As soon as we receive a reply, we'll let you know.

  • Val1988
    • Replied by
    • Val1988
    • at Jun 08, 22, 09:17:04 AM
    • South Africa Newbie 3
    • last active 1 year ago

    Thanks for this post from:

    Thank you Sydney

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 11, 22, 04:21:35 AM
    • Yugoslavia Moderator 2265
    • last active 2 hours ago

    Thanks for this post from:

    Hello Val1988,

    We wanted to check if you managed to verify your account at Bitdreams Casino? If not, please send me your casino username via private message and we will contact the Casino regarding your case again.

  • Norman Ojavee
    • Replied by
    • Norman Ojavee
    • at Jul 14, 22, 10:42:37 PM
    • Estonia Newbie 10
    • last active 1 year ago

    Thanks for this post from:

    O like it  usually i play at this casino when  i win

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 18, 22, 08:54:00 AM
    • Yugoslavia Moderator 2265
    • last active 2 hours ago

    Thanks for this post from:

    Hello Val1988,

    Could you update us if you managed to resolve your issue or if you may need our further assistance? If not we will have to mark this case as unresolved due to the inactivity of a submitter.

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 20, 22, 08:26:09 AM
    • Yugoslavia Moderator 2265
    • last active 2 hours ago

    This topic will be CLOSED due to submitter inactivity. 

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