RESOLVED: bitreels does not withdraw money and does not respond

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Last post made 2 days ago by Berks
Fedro321
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  • Fedro321
  • United States Sr.Newbie 23
  • last active 2 days ago

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  • As always, I was led to believe that casinos on SS (Which almost always have fast payouts and don’t fool their heads) and decided to take a ride. And as usual, he brought it where it should not have been. As a result, there are no promised instant payments (everything is on the screenshots). The 12-hour maximum time limit indicated to me no longer fits. According to the statement of the support in the chat, the financial department has not been responding for 4 hours. Yesterday, they first asked me to go through verification, they wrote that the account was fully verified and I can withdraw. I wake up in the morning, the withdrawal is canceled without notification to the mail and they also ask for a selfie with a pass. I did everything, but for more than 5 hours no payments, no answer. Not a manager, not a financial department, they do not answer. Strange miracles have begun, so I start to panic ....

  • Hi Fedro321,

    Can you please send me your account username via private message and we will get in touch with the Casino Representative.

  • Hello Fedro321,

    We received your account details, so we are going to contact Casino Representative in order to resolve your issue. Keep you posted.

  • issue resolved, money received

  • Hello Fedro321,

    We are happy that you have received your funds.thumbs_up
    We will consider this case as resolved. 

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