RESOLVED: blizz.io blatant scammers stay away

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Last post made 2 months ago by Complaints Moderator
boykuncute
  • Started by
  • boykuncute
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  • last active 10 months ago

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  • this is a scammer stay away after i was offered on forums to play at blizz.io i deposited and won then i asked to withdraw they asked me to verify my identity after i sent the documents for verification they closed my account and took all my money for a very absurd reason i really don't understand what is going on

     this is the reason they give really I don't know anything they don't have any proof
     
    [img]https://img.upanh.tv/2023/05/10/Capture1.png[/img]

  • Hello boykuncute,

    Fraudulent activity is when a player creates two accounts at two different casinos or takes part in "opposite betting" with a player from another casino and at the same time starts playing the same live game at the same table. If their Fraud Department has established that it is a fraud like this, then we can't do anything about it and they have the right, as stated in their T&C, to close your account and revoke your winnings.

    If you have one account and use the "opposite betting" method with a straight deposit, we do not consider it as fraud, because the player has no chance to profit from such a betting method.

    You can complain to Evolution Gaming whose Baccarat you played if you think the Casino is wrong.

    Hope this will help.

    Thank you for understanding.

  • they intentionally take money from players, placing opposite bets on 2 different platforms does not benefit me

  • Hello boykuncute,

    We are sorry that you lost your money and that you are facing this, but there are rules that must be followed, in the above post we explained what is fraudulent activity and what is not, and we hope that we have helped with the ambiguities related to this case.

    Thank you for understanding.

  • I won some money with blizz.io at the beginning of November. I withdrew €1500 on 21st December and they still haven't paid me. I have spoken to live chat several times and they just told me to be patient and it will be paid soon. Then on 5th January they told me to try to withdraw a smaller amount, I was unable to cancel my withdrawal from inside my account to withdraw a smaller amount so they said they would ask the finance team to cancel it so I can withdraw. They still haven't cancelled my withdrawal. They wont respond to any emails. Can you help me please by trying to contact them on my behalf? Im getting on live chat every day and told the same thing, they will send a chaser to the finance team and someone will email me but no one emails me. Thanks

  • Hello ededdedgar,

    First of all welcome to LCB! Glad to have you here. smiley

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

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