CLOSED: [Due to the casino’s unresponsiveness]: BlockBets Casino - No Payment Issue

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Last post made 3 months ago by njanjam
Ildikó Beatrix Vadászné Bende

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  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Már egy ideje játszom ebben a kaszinóban és soha nem volt problémám. Most viszont 10. 28 óta van benyújtva egy kifizetési kérelmem. Ha rákérdezek miért nem fizetik ki nem is válaszolnak. Segítenének, hogy megkapjam a nyereményem?

    Disputed amount: 200$

    Casino: BlockBets Casino

    Case #: 3721

    I have been playing at this casino for a while now and have never had any problems. However, I have a withdrawal request since 10/28. When I ask why they are not paying me out, they don't even answer. Could you help me get my winnings?

    Disputed amount: 200$

    Casino: BlockBets Casino

    Case #: 3721

    Submitted via LCB complaint form
  • njanjam
    • Replied by
    • njanjam
    • at Nov 17, 25, 04:04:12 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    Thank you for taking the time to share your experience with the LCB members, and we’re sorry to hear about your negative experience.

    Could you please share with us more details about your case:

    • Is your account verified?
    • Is this your first withdrawal at BlockBets?
    • Is your withdrawal approved?
    • Have you claimed any bonuses?
     

    In the meantime, we will contact the casino and inquire about your case.

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English
    Szép napot, már nem ez az első örömi kérelmem és eddig mindig rendben megkaptam a kezelést is. Igazából minden nap kapok bónuszt " életre szóló jutalomnak hívják. A VIP szintemen ez napi 4 dollár. A fiókom ellenőrízve van. Előre is köszönöm a segítséget!
    Good day, this is not my first request for joy and so far I have always received it properly. I actually get a bonus every day, it's called a "lifetime reward". At my VIP level it's $4 a day. My account is verified. Thanks in advance for your help!
  • njanjam
    • Replied by
    • njanjam
    • at Nov 17, 25, 07:11:42 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    Thank you for the additional details. Your complaint, along with all the details you provided and the casino credits, has been forwarded to the casino rep.

    As soon as we have an update, we will let you know here in this thread.

    Also, could you send us via private message your withdrawal status?

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Kedves njanjam!

    Csak e - mailbe tudom a  képeket elküldeni. Az utolsó kivonásom nem jól emlékesztem nem 9.30 hanem 8. 24.

    My dear nyan!

    I can only send the pictures by e-mail. I don't remember my last withdrawal well, it wasn't 9.30 but 8. 24.

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Kedves njanjam!

    Küldöm a kért bizonyítékokat

    My dear nyan!

    I will send the requested evidence.

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Kedves njanjam!

     

    Nem tudom elküldeni a képeket hibát ír, mit tegyek 

    My dear nyan!

    I can't send the pictures, it says an error, what should I do?

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Remélem sikerült

    Utolsó kifizetés 

    I hope it worked out.

    Last payment

  • njanjam
    • Replied by
    • njanjam
    • at Nov 19, 25, 02:40:39 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    Thank you for sharing additional screenshots. Your complaint, along with all the details you provided and the casino credits, has been forwarded to the casino rep.

    As soon as we have an update, we will let you know here in this thread.

  • njanjam
    • Replied by
    • njanjam
    • at Nov 21, 25, 08:18:37 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    We’ve sent a reminder to the casino representative as we haven’t heard back from them yet. Has there been any progress on your end in the meantime?

    Thank you for your patience.

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English
    Sziasztok! Nem sajnos semmi sem történt.
    Hello! No, unfortunately nothing happened.
  • njanjam
    • Replied by
    • njanjam
    • at Nov 24, 25, 09:42:58 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    Since the casino rep has not been actively responsive, we have sent them another reminder. We hope to receive some feedback this time so we can continue assisting you with your case.

  • Ildikó Beatrix Vadászné Bende
    Original language.hu Translation English

    Ha nem kapunk választ, akkor mi lesz tovább?

    If we don't get an answer, what happens next?

  • njanjam
    • Replied by
    • njanjam
    • at Nov 26, 25, 06:14:03 AM
    • Serbia Moderator 2805
    • last active 1 hour ago

    Hi Ildikó Beatrix Vadászné Bende,

    Unfortunately, we must mark complaint #3721 as CLOSED due to the casino's unresponsiveness. Despite multiple follow-up attempts, we have not received any reply or clarification regarding your case.

    We’re truly sorry for the outcome, but the casino representative has chosen not to cooperate or communicate with us. If we ever receive a response or any update in the future, please rest assured that we will reopen the case immediately and inform you without delay.

    If you still feel wronged by their decision, you can file a complaint with the casino licensor. 

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