UNRESOLVED: Bet2U not paying

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Last post made 11 months ago by Anchi
srle21
  • Started by
  • srle21
  • Croatia Newbie 1
  • last active 1 year ago

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  • srle21
    • Started by
    • srle21
    • at Apr 18, 23, 05:57:53 PM
    • Croatia Newbie 1
    • last active 1 year ago

    Hello,

    I made 2 deposits of total 400 EUR to Bet2U and after a month or so I tried to withdraw my money after placing many bets. 

    My withdrawal request from Feb 7 is still not processed. I've contacted their costumer service multiple times, never got a proper response, just that it's still being processed. 

     

    I've attached the end of my last conversation with them. 

  • Berks
    • Replied by
    • Berks
    • at Apr 19, 23, 02:00:49 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Hello srle21,

    Thanks for reaching out to us. Please be informed that we don't have this Casino on LCB list, but we will try to reach out to them in order to help you.

    Could you please send us your Casino Username via private message so we can get in touch with Casino Rep?

    Thanks in advance.

  • Berks
    • Replied by
    • Berks
    • at Apr 20, 23, 05:31:14 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Hello srle21,

    Thank you for sharing your credentials. We will ping Casino Rep in order to help you with this issue.

    Keep you posted.

    Thank you.

  • Anchi
    • Replied by
    • Anchi
    • at Apr 25, 23, 05:06:38 AM
    • Serbia Admin 12335
    • last active 3 hours ago

    Thanks for this post from:

    Hello srle21,

    Unfortunately, we haven't received any response from the Casino thus far. We will ping Casino Representative and will back to you when we get some updates. Keep you posted.

  • Anchi
    • Replied by
    • Anchi
    • at May 02, 23, 07:03:02 AM
    • Serbia Admin 12335
    • last active 3 hours ago

    Hello srle21,

    We didn't get any response from them. Unfortunately, the casino does not want to cooperate, so we are forced to close this complaint.

    We will mark this case as unresolved.

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