CLOSED [Due to inactivity of submitter]:Cheated my deposited amount Rs30000

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Last post made 1 year ago by tough_nut
Kalidoss Balasubramanian

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  • Sir
     
    I am the member of Rajbet casino ( Casino ID: 65998970 ) I deposited Rs30000 on 22.6.22 from that date I am following the rajbet.com , they told we didn't receive the amount and told wait we are investigating the problem and I am daily follow the support they will tell come back in 4hrs to 5hrs and they will tell come back evening, then they will tell come back morning like that the days are passed ,now they are telling we didn't receive the amount, after more than 20days they are saying like that ,so you contact your bank for refund.
     
    Today I go the bank and asking that, the bank is saying that we sent the amount, no refund came to your account  ,the bank manager gave the statement. 
     
    I submitted the statement to the raj.bet support, they are not accepting we are not responsible for it. Kindly ask the written statement. 
     
    Bank is telling we only give the statement. The statement shows the merchant taken the amount Rs30000 on 22.6.22. 
     
    And as per statement there is no refund came till date.
     
     
    Kindly ask the RAJ.BET CASINO AND RECOVER MY AMOUNT RS30000. 
     
    I attached the statement till date. 
     
     
    Thanks
    note: sensitive/personal details removed due to privacy policy
  • Hi Kalidoss Balasubramanian,

    We don't have this brand listed on LCB but we'll do our best to get in touch with them and ask about your case. We'll keep you posted on this thread if we receive any feedback from the casino.

  • Sir

    Today I contacted the support and asking as per the statement your merchant received the amount, for they are telling you sent the amount somewhere you should contact your bank,the bank only shows the statement that your merchant received the amount, for that they are telling give a written statement that you sent the amount to,for that I told No bank will issue written statement, the bank given the statement till date that your merchant taken my amount, the bank confirmed as I told like these they we are not responsible ask the bank to refund.Then I ask as per the statement your merchant taken the amount, you are telling me you sent the amount to somewhere,you confirm me that in the statement shows the merchant is not yours merchant I ask, they are we can't tell like that.

    Kindly help they are cheating me ,kindly help and recover my Rs30000 

     

    Kindly give email from your  side to 

    supps1@rajbet.com

    Thanks 

    B.kalidoss 

  • Hello Kalidoss Balasubramanian,

    We've reached out to the Casino and asked about your case. We hope that they will respond. Keep you posted on this thread with any updates. 

  • Sir

    I asked the casino   they are telling that we credited the amount on 22.6.22 itself and giving the id.so I told I am asking about the icici bank statement you are changing  the direction..I gave the id of the deposited that was taken from icici bank. Again they are telling we confirm that we credited the amount, so I told as per the statement of icici transaction I didn't receive. Then they are say that ask your bank.first they are tell we credited the amount. And I am asking about the icici banking statement I submitted, they are changing the words.

     

    Thanks

    B.kalidoss 

  • Hello Kalidoss Balasubramanian

    Unfortunately, we did not get any response from the Casino thus far. We'll send a reminder email in hopes that they will respond. Keep an eye on this thread for any updates. 

  • Hello Kalidoss Balasubramanian

    We have just received the response from the Casino stating that: 

    "Mr. Balasubramanian (Casino ID  65998970) provided to us the screenshot
    of the deposit which was approved. But we have another empty deposit
    request of 30,000 INR and we still have not received a screenshot showing
    that the transaction was made.
    We are still waiting for these details."

    Hope that this clarifies your situation. 

  • Sir

    They are telling again and again give that screen shot,no  it's not clear, then I gave icici bank app also ,and another deposit I gave phonepe transaction also yesterday also I gave all the details from the first for the both deposit Rs30000 and Rs30000 to the support DOMINIQUE and Mathew Then they are saying we rechecked it why are they complicated more ,there is transaction reference number I gave to all deposit, they are not  checking that.kindly notice I giving all the and they are telling come back tomorrow like they postponding. kindly recover my amount rs30000. 

    Thanks 

    B.kalidoss 

  • Hello Kalidoss Balasubramanian

    I understand your frustration but since this Casino is not listed on our website we can only contact the casino and refer them to your posts here. I will contact them with the information that you gave us in hopes that they will provide some resolution for your case. 

  • Sir

    The management is responsible for it and for my suffer. Kindly ask the management to add my Rs30000 as per proof of statement and screen shot. I deposited in faith of Raj.bet, they are the worker today they work in this casino  tomorrow they will go to another casino.i am member from the beginning of casino ,No manager is speaking to me in regard of this concern.

    Even support told I ask the manager to contact you in whattup no one contacted me.

    Thanks 

    B.kalidoss 

     

     

  • Hello Kalidoss Balasubramanian

    Are you referring to this transaction when speaking of an Rs30000 deposit that you've made to Rajbet Casino (sensitive details removed due to privacy reasons): 

     

  • No,I attached the statement and screen shot of transaction. 

    Thanks 

    B.kalidoss 

    Sir

  • @Kalidoss Balasubramanian, please note that this is a public forum and all members and visitors can see all the posts. Therefore we have edited the images you provided and removed all sensitive details due to privacy reasons.

     

  • Hello Kalidoss Balasubramanian,

    Thank you for your clarification. We've forwarded your provided screenshots to the Casino and asked them to check this in their system. Keep an eye on this thread for any updates. 

  • Sir

    They are telling like a foolish,the amount was taken on 22.6.22, today I ask in chat they are telling that ask bank to refund ,how the bank will refund they given the statement  of proof that the merchant was taken my amount on 22.6 22.,if they refund I can get but they are telling ask the bank to refund.

     

    Thanks

    B.kalidoss 

  • Hello Kalidoss Balasubramanian,

    The Casino still hasn't responded to us. We will send them a reminder and let you know on this thread as soon as they reply. 

  • Hello Kalidoss Balasubramanian,

    The casino confirmed they received the deposit of 30000 DR which they claim they've approved

     

    In the Banking Statement that you've attached, we were not able to find the second deposit of 30000 DR. Could you please send us via private message the second deposit that was not credited to you, and we will send it to Casino. 

  • Kindly ask the casino to settled my amount Rs30000, they are failed many times to give proper reason, when ever I submitted the proof of payment they are telling give that, no give that ,its not proper,when submitted wait to for 4hrs and they told to come tomorrow ,they knew the merchant taken the amount from my account. 

    kindly give a email from your side to xxxxxxxx mention Raj.bet and my reason  which will help me too.

     

    Thanks 

    B.kalidoss 

  • Hello Kalidoss Balasubramanian,

    The Casino is requesting proof of the second 30000 DR deposit. They claim that the deposit that you've sent as proof is already approved and received by you. Please send us the second deposit of 30000 DR or we will not be able to assist you further.  

    Please do not mention other affiliates on our Forum in the future.

  • Hello Kalidoss Balasubramanian,

    Have you sent proof of the second 30000 DR deposit to the Casino? Could you please update us regarding the status of your case? 

  • Sir

    Yes I sent all the details. Still there is no reply. 

     

    Thanks 

    B.kalidoss 

  • Hello Kalidoss Balasubramanian,

    Thank you for updating us, we'll check with Casino if they've received the proof of the second deposit and inquire about the current status of your case. Keep an eye on this thread for any updates.

  • Hello Kalidoss Balasubramanian,

    The Casino representative responded that they had received the screenshot from you but the following screenshot couldn't be accepted as it didn't show that the second transaction had been made. 

  • Hello Kalidoss Balasubramanian,

    Have you sent the acceptable evidence of your second deposit to the Casino? If we don't get any update from you we will be closing this complaint due to the submitter's inactivity.

  • I sent all the details but they are saying we are not responsible for it,I lost my amount Rs30000, they cheated me 

    Thanks 

    B.kalidoss 

  • Hello Kalidoss Balasubramanian,

    The Casino has informed us that they've received some screenshots which were not acceptable as proof of payment. Have you sent them acceptable evidence? 

  • That is the bank statement given by icicibank.com. the world wide the bank statement are same I informed to them they are not accepting. 

  • Hello Kalidoss Balasubramanian,

    We've checked the banking statement that you've provided and there was only one 30000 DR deposit that was credited to your account by the casino. Please send us proof of both 30000 DR deposits and we will forward it to the Casino and ask for an update on your case. If you do not provide the proof of both deposits we'll close this topic since we will not be able to help you further. 

  • We will be closing this complaint due to submitter inactivity.

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