RESOLVED: Coinbets777 Casino - Slow Payment Issue

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Last post made 3 months ago by JovanaV
cedar123420
  • Started by
  • cedar123420
  • Canada Newbie 8
  • last active 3 days ago

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  • cedar123420
    • Started by
    • cedar123420
    • at Sep 26, 25, 10:49:00 PM
    • Canada Newbie 8
    • last active 3 days ago

    Successful in the wagering amount and have already validated my account user name **ed**0

    Disputed amount: 30$

    Casino: Coinbets777 Casino

    Case #: 3589

    Submitted via LCB complaint form
  • Anchi
    • Replied by
    • Anchi
    • at Sep 28, 25, 02:36:41 PM
    • Serbia Admin 14470
    • last active 10 hours ago

    Hello cedar123420,

    We are sorry to hear that you are facing this kind of issue.

    Just to confirm, did you claim and use the no-deposit bonus available for new players?

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 30, 25, 06:29:37 AM
    • Serbia Moderator 5659
    • last active 14 hours ago

    Hello cedar123420,

    Could you please let us know if you still need assistance?

    Thank you.

  • cedar123420
    • Replied by
    • cedar123420
    • at Sep 30, 25, 12:15:11 PM
    • Canada Newbie 8
    • last active 3 days ago

    It was not for new players but an email one left in my promotions list

  • cedar123420
    • Replied by
    • cedar123420
    • at Sep 30, 25, 12:17:15 PM
    • Canada Newbie 8
    • last active 3 days ago

    Yes I still do 

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 01, 25, 04:21:23 AM
    • Serbia Moderator 5659
    • last active 14 hours ago

    Hello cedar123420,

    We’ve sent another follow-up to the casino representative and requested an update. Hopefully, we’ll receive one this time.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 02, 25, 02:57:27 AM
    • Serbia Moderator 5659
    • last active 14 hours ago

    Hello cedar123420,

    We’ve received confirmation from the casino representative that your withdrawal has been processed. Please let us know once you receive the funds so we can close the case accordingly.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 06, 25, 06:33:31 AM
    • Serbia Moderator 5659
    • last active 14 hours ago

    Since it's been 48 hours and we haven't heard back from the member, yet we have the response from the casino, we will mark Case #3589 as resolved.

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