CLOSED: [due to the submitter's inactivity]: Coincasinous.com - Account Issue

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Last post made 3 months ago by Cookie17
jim walenciak

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  • I played this for over a month after depositing quite a bit of cash. It just kept growing. They wanted a “transaction fee” of 10# of the withdrawal request, then would release my first withdrawal request. However, they bundled my first and second requests together, and wanted 10% as the deposit amount which would have been $190. In any event a day or two later I logged back on, or tried to, but my account was gone. I have screen shots of the amount available for withdrawal. And a copy of the rules, etc.

    Disputed amount: 3967805.46$

    Casino: Coincasinous.com

    Case #: 4306

    Submitted via LCB complaint form
  • Hi jim walenciak,

    Thank you for taking the time to share your experience with the LCB members, and we’re sorry to hear about your negative experience.

    We do not have this casino listed on our site, but we will still try to assit you.

    Please send us via private message all screenshots and conversations you had with live support.

    Could you also provide us with a few more details regarding your case:

    • Is your account verified?
    • Is this your first withdrawal?
    • From which country are you accessing the casino?
    • Have you claimed any bonuses?
     

    As soon as you provide us with all the necessary details, we’ll be able to assist you further.

  • Hi jim walenciak,

    Could you please confirm whether you’ve seen our response and if you still require any assistance?

    Thank you.

  • Hi jim walenciak,

    Since it's been over 48 hours and we haven't heard back from the member, we will mark case #4306 as CLOSED due to the submitter's inactivity.

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