RESOLVED: Crypto thrills casino not credit deposit

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Last post made 1 month ago by Berks
ChrisApala542

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  • ChrisApala542
    • Started by
    • ChrisApala542
    • at Apr 12, 23, 10:42:33 PM
    • Texas Newbie 10
    • last active 1 month ago

    Well once again I deposit ltc from trust wallet to Crypto thrills casino and that was 4/6/23 and it shows it was transfered to the wallet address they provide yet I still haven't been credited customer service just keeps ending the chat on me 

  • Anchi
    • Replied by
    • Anchi
    • at Apr 14, 23, 04:23:11 AM
    • Serbia Admin 11692
    • last active 3 hours ago

    Hello ChrisApala542,

    Please provide us with your casino username via private message. 
     

    Please be patient, since it is the Orthodox Easter holiday in Serbia until Tuesday.

    Thank you

  • Anchi
    • Replied by
    • Anchi
    • at Apr 16, 23, 10:47:01 AM
    • Serbia Admin 11692
    • last active 3 hours ago

    Thanks for this post from:

    Hello ChrisApala542,

    We received your account details. We are going to contact a casino representative in order to resolve your issue.

     Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Apr 19, 23, 04:20:05 AM
    • Serbia Moderator 2798
    • last active 13 hours ago

    Hello ChrisApala542,

    Casino Rep got back to us and said that there's no record of any attempted deposits since October 26th which was your last deposit. Please provide them with a BTC address so they can check on their system.

    Please let us know when it's finished.

    Thank you.

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Apr 21, 23, 01:23:50 AM
    • Texas Newbie 10
    • last active 1 month ago

    <LTC wallet address removed by Moderator KingNemo>

    Here is my ltc wallet I sent from will pm u the transaction details

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Apr 21, 23, 01:31:15 AM
    • Texas Newbie 10
    • last active 1 month ago

    <LTC wallet address removed by Moderator KingNemo>

  • KingNemo
    • Replied by
    • KingNemo
    • at Apr 21, 23, 03:20:55 AM
    • Canada Mighty! Member 3310
    • last active 1 day ago

    Thanks for this post from:

    Hi ChrisApala542, 

    Thanks for providing us with your LTC wallet address. We have removed the address on the forum post for security reasons but have saved it internally and sent the address to Casino Representative for further inspection. Keep you posted on this forum thread once we hear more. 

  • Berks
    • Replied by
    • Berks
    • at Apr 27, 23, 04:06:46 AM
    • Serbia Moderator 2798
    • last active 13 hours ago

    Hi ChrisApala542, 

    Casino Rep got back to us and said that your account has been refunded with the amount of $4.07 ($2.15 and $1.92) which is 44.63mLTC. They also have sent us the proof of that transaction so we will close this complaint and mark it as Resolved.

    Thank you for your understanding.

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