UNRESOLVED: CryptoVegas does not want to pay the remaining winnings

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Last post made 5 days ago by tough_nut
grubbestin
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  • grubbestin
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  • Hello! I previously filed a complaint against this casino and it was resolved. I was paid 617 dollars. 04/05/2022 was the last communication with them. Through live chat, they answered me that they would charge the money. After accrual, they wrote that they would accrue the second part of the winnings in a couple of days. I was gone for a long time and on 08/18/2022 I tried to solve the problem via chat and they gave me a generally unexpected answer "We paid you 617 dollars. The problem was solved." I told them that you yourself wrote it to me. To which they replied that we have no such correspondence with you. I'm not surprised they did this. There is another similar complaint. You should read this complaint and you will immediately understand everything about this casino. I contacted the casino guru forum, but they said they were unable to help. 

    Here is my complaint .

    Here is a similar complaint (links removed by tough_nut)

    The casino owes me another $805. Tried to compromise with them but it's useless

     

     

     

  • Hello grubbestin,

    Please be advised that we do not have CryptoVegas listed on our site. We will try to get in touch with them anyway and inquire about your case. Please keep an eye on this thread for any updates.

  • How embarrassing to talk to them. They don't text me through live chat. I contacted them by email and they don't know anything either. Ask to communicate in the topic of the complaint on the forum. And here they also do not write anything sensible. How else to be with them? The worst casino

     

  • Hello grubbestin,

    They have been unresponsive to us thus far. We'll send a reminder in hopes that they will respond. Keep an eye on this thread for any updates.

  • Hello grubbestin,

    We've wanted to let you know that we've sent another reminder since we haven't gotten any answer thus far. Any update from your side?

  • Hello grubbestin,

    We consider this case unresolved since we haven't heard back from the casino representative. If we get a response to the emails sent, we will reopen the complaint and assist further if needed. 

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